Hector Fabio Ballesteros Garcia

• Contributed positively to team dynamics by sharing knowledge, collaborating effectively, and demonstrating flexibility in adapting to changing client needs or organizational priorities.
• Improved client mobility by assisting with transfers, ambulation, and range of motion exercises.
• Communicated effectively with family members regarding updates on client status, concerns, or achievements.
• Supported clients in maintaining personal interests or hobbies, fostering a sense of purpose and engagement.

• Control Organisms
• Immediate Chief Wilmar Rodolfo Lozano Parga
• Phone, transition to Regional Audit and Quality Coordinator (2018) and final transition to Regional Network Management Coordinator
• Duties Formation of a voluntary agreement with the provider network to guarantee access to health services, verification of compliance with minimum contracting requirements in accordance with current regulations, verification and processing of commercial offers; Surveillance and monitoring of contractual execution, deployment of interventions with the provider network in the face of new developments identified in the Comprehensive Health Care exercise; Attention and orientation to the requirements of control entities and surveillance and inspection visits (audits), follow-up, analysis and intervention in relation to claims and control of medical costs and advances, analysis of the behavior of service authorizations; Articulation with the provider network in the management of requests for diagnostic aids, referral and counter-referral
• Data management for reporting and presentation of reports.
• Resolved problems, improved operations and provided exceptional service.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Demonstrated strong organizational and time management skills while managing multiple projects.

• Provide comprehensive and timely management to the requirements presented by the inspection, surveillance and control agencies of the General System of Social Security in Health, ensuring the protection of the interests of the entity and optimal technical, scientific and legal support to the respective requests of the entities
• Attention to health audits framed in the insurance and social security system of Colombia
• Name, Immediate Chief Patricia Constanza Bernal Cruz
• Phone
• Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
• Monitored performance metrics consistently and implemented corrective actions when needed, contributing to continuous improvement initiatives.
• Implemented cost-saving measures through resource allocation optimization, leading to significant budget reductions.
• Developed comprehensive reports for senior management, enabling informed decision-making based on data-driven insights.
• Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
• Delegated tasks to administrative support staff to organize and improve office efficiency.

• Immediate Chief Erika Liliana Prada Gutiérrez
• Phone, Employer substitution to Medimás EPS reorganization plan Resolution 2426 of 2017 for the creation of Medimás EPS)
• Duties Follow-up, reporting and analysis of regulatory quality indicators (Res 1552, Res 256); execution and reporting of qualification visits to the provider network; Follow-up in the implementation of the concurrent audit; Follow-up and deployment of improvement plans to the provider network in the face of non-compliance in quality components - Identification of adverse events, incidents, failures in the provision of services among others; Attention to inspection and surveillance visits, participation in calls for audits and access to health services, health contracting, supervision and monitoring
• Labor References

Direct assistance to the patient in critical condition, management of intravenous infusions, vital signs control, elaboration of nursing care plan, supervision of nursing staff and reporting of health conditions and evolution of the patient.