Julie Minster
COLAC,VIC
Summary
Compassionate Individual Support Worker experienced in personal care and medication management. Fostered strong client relationships and facilitated community integration through tailored care plans. Delivered effective communication and decision-making assistance to enhance clients' quality of life.
Overview
27
27
years of professional experience
Work History
Individual Support Worker
CODA Disability Support Services
01.2014 - Current
- Supported clients during individual support shifts, enhancing their independence and daily functioning.
- Provided personal care support.
- Assisted clients with maintaining good personal hygiene.
- Helped clients get in and out of beds and wheelchairs.
- Monitored vital signs and reported changes to Team Leaders and staff in journal documentation.
- Administered medication support under supervision and agency procedures.
- Assisted clients with medication management by reminding them of medication schedules and helping with webster pack access.
- Communicated needs, changes, and concerns with families and care teams.
- Provided emotional support to clients who were feeling overwhelmed or anxious about their health condition or life circumstances.
- Supported clients with decision-making and choice-making.
- Supported clients with shopping tasks.
- Facilitated meal preparation and personal grooming for residents, ensuring adherence to dietary and personal care plans.
- Facilitated community access, appointments, and social activities.
- Contributed to a supportive environment in SIL residential care.
- Participated in team meetings with caregivers to discuss client cases and develop strategies for improving care quality.
- Monitored health and well-being of clients and reported significant health changes.
- Maintained accurate records of client progress, treatment plans, and journaled any incidents that occurred during shifts.
- Collaborated with nurses, doctors, social workers, and psychologists to discuss treatment plans and progress.
- Supported person-centered routines for CODA Disability Support Services clients.
- Followed disability support plans and individual behavior strategies.
- Assisted clients with doctor appointments and related transport.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Supported clients to build money skills and people skills in op shop environment.
- Used tablet-based communication to update records and client notes.
- Participated in team meetings with caregivers to discuss client cases and develop strategies for improving care quality.
Recreation & Respite Worker
Gateway Support Services
COLAC, VIC
01.2011 - 01.2015
- Supported parents of children diagnosed with disabilities by providing guidance and resources tailored to their needs.
- Researched and connected families with appropriate services to enhance support for individuals with disabilities.
- Facilitated diverse activities to address social, emotional, and recreational needs of individuals under care, promoting engagement and well-being.
- Supported the development of socialization skills through recreational activities, outings, and community events.
- Provided counseling services to support clients in managing challenges.
- De-escalated stressful situations using calm communication and active listening.
- Responded promptly to emergency situations according to established protocols.
- Attended trainings and workshops related to respite worker duties.
- Participated in industry conferences to enhance knowledge and network with professionals.
- Assistant in supporting Colac Youth Group" Awesome Choices" & School Holiday Program
- Controlling data entry of those who utilize our service.
- Maintained confidentiality of sensitive information at all times.
- Attending Team Meetings in Geelong
Disability Educator
St. Laurence Community & Disability Services
01.2012 - 01.2014
- Facilitated training and education for disability consumers, enhancing their skills and independence.
- Guided families and consumers in developing individual support plans (ISPs), ensuring tailored support and informed decision-making.
- Supported individuals through one-on-one job supervision, promoting workplace integration and confidence.
- Assisted consumers with banking and personal savings plans.
- Assisting consumers in participating in day programs & administering medication
- Driving buses and supporting consumers to access the community
- Provided customer service by addressing inquiries and resolving issues promptly.
- Maintaining client monetary files and transactions
- Accepting money and receipting money for consumers
Personal Care Worker
Barongarook Gardens
01.2010 - 01.2012
Disability Support Worker
Skills Connection
01.2001 - 01.2011
- Assisting clients during various programs
- Personal Care and Toileting
- Administering medications to clients/residents
- Duty of care to clients and residents
- Served as key worker for clients, offering tailored support and guidance to meet individual needs.
- Advocating on behalf of clients / residents
- Coordinated bus runs for client transportation, enhancing accessibility and timely arrivals.
- Prepared and served meals to clients in dining area.
- Update client / residents records on computer
- Maintained diary communication to track client interactions and updates.
- Managed money handling and processed receipts for business enterprise programs, ensuring accurate financial tracking.
- Personal Centered Plans
- Incident reports
- Progress reports
- Case notes
- Networking/liaising with other service providers
- Computers
- Attending meetings
- Telephone /Reception
Community Carer
Colac Otway Shire
01.2003 - 01.2006
- Home care for disability and aged care
- Personal care for disability and aged care
- Delivered respite care to enable family caregivers to take necessary breaks
- Transported clients to medical and personal appointments
- Attended training sessions to improve caregiving skills
- Participated in meetings to discuss project updates
- Coordinated catering services for events and gatherings to ensure client satisfaction
General Services/Hospitality
Colac Area Health
01.2000 - 01.2003
- Served meals to guests and ensured positive dining experience at events.
- Prepared and organized function spaces for seamless event execution.
- Supported chefs in food preparation to ensure timely service in a fast-paced kitchen.
- Executed thorough cleaning of residential spaces for client satisfaction.
Education
Cert III - Business & Computers
Colac ACE (Otway Community College)
Camperdown, VIC01-2008
Cert IV - Disability & Community Services
Skills Connection
Camperdown, VIC01-2002
Cert IV - Disability & Community Services
Skills Connection
01-2001
GED -
Catholic Regional College
Camperdown, VIC11-1986
Some College (No Degree) - Year 12
Catholic Regional College
Camperdown, VICSkills
- Financial transaction management
- Interpersonal communication
- Customer service skills
- Nutritional safety practices
- Disability support
- Personal Care Worker
- Medication management
- First Aid current and CPR updated
- Occupational health policies
- Aggression management
- De-escalating conflict
- Community residential work
- Key Worker
- Infection Control
- Fire and Emergency response
- Dementia Training
- BGL training and management
- Diabetes training
- Meal planning
- Manual Handling
- Care plans
- Financial record tracking
- Professional development participation
- Professional networking
- Client data management
- Disability education
- Case documentation
- Trustworthiness
- Accountability
- Collaboration
- Client records
- Individualized support
- Complex problem solving
- Compassion and empathy
- Daily living support
- Meal management
- Disability support
- Transportation assistance
- Community integration
- First aid and CPR
- Nutrition planning
- Care planning
- Conflict resolution
- Meal preparation
- Behavior management
- Care documentation
- Consistent attendance
- Complex problem-solving
- Home care maintenance
- Adaptable work schedule
INTERESTS
Travelling, Sports (AFL, Swimming, Walking), Being active with walking my dogs, Social interaction with people, Keeping fit/exercise classes, EBay buying and selling on internet
Timeline
Individual Support Worker
CODA Disability Support Services
01.2014 - Current
Disability Educator
St. Laurence Community & Disability Services
01.2012 - 01.2014
Recreation & Respite Worker
Gateway Support Services
01.2011 - 01.2015
Personal Care Worker
Barongarook Gardens
01.2010 - 01.2012
Community Carer
Colac Otway Shire
01.2003 - 01.2006
Disability Support Worker
Skills Connection
01.2001 - 01.2011
General Services/Hospitality
Colac Area Health
01.2000 - 01.2003
Cert III - Business & Computers
Colac ACE (Otway Community College)
Cert IV - Disability & Community Services
Skills Connection
Cert IV - Disability & Community Services
Skills Connection
GED -
Catholic Regional College
Some College (No Degree) - Year 12
Catholic Regional College