Overview
Work History
Education
Skills
Languages
Timeline
Generic

Heer Patel

Melbourne,VIC

Overview

4
4
years of professional experience

Work History

Hospitality Worker

Lala's Kitchen
01.2021 - Current
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Greeted guests with friendly and professional acknowledgment to build rapport.
  • Trained new staff members on proper customer service and hospitality policies.
  • Implemented effective time management strategies during high-volume periods which resulted in reduced wait times and increased guest satisfaction.

Retail Worker

Supre
10.2024 - 01.2025
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
  • Collaborated with team members to execute store promotions and sales events, driving revenue growth.

Education

Certificate IV - Law

Victoria University
Melbourne, VIC
06-2025

Skills

  • Customer assistance

  • Professional appearance

  • Customer service

  • Team building

  • Interpersonal communication

Languages

Hindi
Native or Bilingual
Gujarati
Native or Bilingual

Timeline

Retail Worker

Supre
10.2024 - 01.2025

Hospitality Worker

Lala's Kitchen
01.2021 - Current

Certificate IV - Law

Victoria University

Similar Profiles

CREATE PROFILE
Heer Patel