Summary
Overview
Work History
Education
Skills
Timeline
Generic

Monique Mathieson

Vincentia,NSW

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience

Work History

Hospitality Worker

Club Jervis Bay
Vincentia, NSW
12.2023 - Current
  • Greeted customers and provided them with menus.
  • Provided customer service to ensure satisfaction throughout their dining experience.
  • Answered questions regarding menu items, special offers and other restaurant information.
  • Cleaned tables, chairs, dishes, cutlery and glassware after each meal period ended.
  • Maintained knowledge of daily specials and promotions offered by the restaurant.
  • Resolved customer complaints professionally while maintaining a friendly attitude towards patrons.
  • Handled alcohol service for guests over age of 21.

Retail Sales Associate

Cignall
Vincentia, NSW
04.2022 - Current
  • Demonstrated knowledge of store products and services.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Greeted customers upon entering the store and provided assistance.
  • Organized displays to attract customers and promote sales.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.

Pharmacy Assistant

Priceline
Nowra , NSW
01.2019 - 04.2022
  • Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
  • Processed payments from customers using cash registers and debit and credit card terminals.
  • Answered customer inquiries regarding drug interactions, side effects and dosage instructions.
  • Provided guidance on the selection of over-the-counter medications and supplements.
  • Greeted customers upon arrival at the pharmacy counter.
  • Maintained pharmacy counter and related areas in clean, neat and organized fashion.
  • Opened incoming supplies and stocked in correct locations.
  • Counted and balanced cashier drawers.

Education

High School Diploma -

St Johns The Evangelist Catholic High School
Nowra, NSW
08-2023

Bachelor of Arts - Media And Communication

University of Wollongong
Wollongong, NSW

Skills

  • Safe alcohol service
  • Cleaning and sanitizing
  • Customer Service
  • Money Handling
  • Professional Appearance
  • Product Knowledge
  • Store maintenance
  • Store Opening and Closing
  • Customer Assistance
  • Time Management
  • Teamwork

Timeline

Hospitality Worker

Club Jervis Bay
12.2023 - Current

Retail Sales Associate

Cignall
04.2022 - Current

Pharmacy Assistant

Priceline
01.2019 - 04.2022

High School Diploma -

St Johns The Evangelist Catholic High School

Bachelor of Arts - Media And Communication

University of Wollongong

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Monique Mathieson