Heidi Taylor
Beaudesert,QLD
Summary
Systematic administration officer with several years of hands-on experience working in structured environments to coordinate smooth administrative operations. Delivers high-level business support and subject matter expertise to executive management staff. Collaboratively works to support daily requirements and orchestrate special projects.
Overview
25
25
years of professional experience
Work History
Administration Officer
Queensland
Beaudesert, QLD
12.2022 - Current
- Coordinated general anaesthetic and pre-anaesthetic bookings, utilizing the Proda computer system for Medicare CDBS and Telstra Integrated Messaging (TIM) system.
- Performed reception desk duties, including answering telephones, making appointments, and assisting patients, external clients, and staff with inquiries.
- Managed patient appointments and maintained records using both written and computer systems, ensuring accurate data entry and efficient scheduling.
- Updated databases with new customer contact details or changes in existing accounts.
- Liaised closely with suppliers to ensure timely delivery of goods or services ordered by the company.
- Assisted organizational efforts by filing, entering data and answering phones.
Dental Assistant
QLD Health
Beaudesert, QLD
05.2000 - Current
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
Education
Beaudesert State High School
Skills
- Policy and procedure modification
- Documentation and control
- Information requests
- Scheduling expertise
- Administrative support
- Reporting proficiency
- Office management
- File management
- Document control
References
References available upon request.
Timeline
Administration Officer
Queensland
12.2022 - Current
Dental Assistant
QLD Health
05.2000 - Current
Beaudesert State High School
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