Summary
Overview
Work History
Education
Skills
Timeline
Generic

Helen Dickens

Perth,WA

Summary

Devoted personal care professional skilled in fostering client health and convenience through assisting with daily activities and health needs. Driven to promote healthy habits to encourage client well-being by demonstrating healthy habits. Dedicated to applying emerging techniques to derive best possible outcomes.

Overview

6
6
years of professional experience

Work History

Carer, Activities Co Ordinator

Anson care services
Cornwall, England, UK
01.2023 - 11.2024
  • Accompanied clients on outdoor activities when necessary.
  • Provided companionship to reduce loneliness and isolation of elderly individuals.
  • Provided emotional support to elderly clients and their families.
  • Demonstrated excellent interpersonal skills while interacting with clients, family members, physicians or other healthcare professionals.
  • Performed household tasks such as laundry, cleaning, shopping, meal preparation.
  • Attended workshops or seminars related to care giving practices or new technologies used in homecare settings.
  • Adapted quickly to challenging situations involving complex medical cases or difficult behaviors of patients.
  • Assisted with daily living activities such as bathing, dressing, eating, and mobility.
  • Maintained accurate records of services provided, changes in client's condition, progress notes.
  • Transported clients to medical appointments and other errands.
  • Organized recreational activities to promote physical and mental wellbeing of the clients.
  • Encouraged clients to participate in social activities within their community.
  • Adhered to strict confidentiality guidelines while handling sensitive information related to clients' health conditions or personal matters.
  • Supported bathing, dressing and personal care needs.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Assisted with meal planning to meet nutritional plans.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Followed safe lifting and transferring techniques to transport residents.
  • Followed care plan and directions to administer medications.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.

Health Care Support Worker

Geneva Healthcare
Whangarei , NZ
08.2018 - 09.2022
  • Assisted in patient transfers, utilizing proper body mechanics and safety protocols.
  • Administered medications according to doctor's orders.


  • Provided assistance with activities of daily living such as bathing, dressing and undressing, grooming.
  • Assisted in the preparation of meals for patients.
  • Initiated contact with family members regarding end-of-life decisions or other matters related to patient care.
  • Participated in interdisciplinary team meetings to discuss plans of care for individualized patient needs.
  • Provided emotional support to patients and their families during difficult times.
  • Maintained accurate records of patient visits and treatments given.
  • Provided compassionate care to patients and their families.
  • Observed changes in patient behavior or condition and reported them immediately to a nurse or doctor.
  • Enhanced patient wellbeing by supporting participation in recreational activities.
  • Accompanied or transported clients to appointments, errands and social activities.
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Followed care plan and directions to administer medications.
  • Supervised medication administration, personal hygiene, and other activities of daily living.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.

Education

Phlebotomy, Laboratory Training

W.A. School of Pathology
Hillarys. West Australia
08-2012

High School Diploma -

Redruth Comprehensive School
Cornwall, U.k
12-1981

Geneva Healthcare

Skills

  • Confidentiality and privacy
  • Housekeeping
  • Reliability and punctuality
  • Adaptable and flexible
  • Professional boundaries
  • First aid and CPR
  • Compassionate client care
  • Adaptability and flexibility
  • Special needs care
  • Direct patient care

Timeline

Carer, Activities Co Ordinator

Anson care services
01.2023 - 11.2024

Health Care Support Worker

Geneva Healthcare
08.2018 - 09.2022

Phlebotomy, Laboratory Training

W.A. School of Pathology

High School Diploma -

Redruth Comprehensive School

Geneva Healthcare
Helen Dickens