Helen Sloot

I assist clients in their own homes to manage and reach individual goals, supporting independence, as set out in their NDIS Plans. I work as an independent Support Worker, so I am flexible with my support hours

• I also work in collaboration with other agencies and support services in Karratha to maintain continuity in care for clients
• Transport clients to appointments, shopping venues and entertainment events, social activates enhancing the clients integration and participation in community activities
• Established trusting relationships with clients and their families through empathetic communication and active listening.
• Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
• I am able to adapt very quickly to changing work environments and think quickly when I need to
• I have provided crisis intervention when necessary, effectively de-escalating challenging situations while maintaining client safety.
• Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.
• Advocated for client rights and preferences in interactions with external service providers to ensure equitable access to necessary supports.
• Provided emotional support to clients, improving their mental health and overall wellbeing.
• Enhanced clients' daily living skills by providing tailored support in activities such as cooking and budgeting.
• Developed strong rapport with clients, which facilitated more effective support and guidance.

• Maintained safety through vigilant monitoring of behaviour and swift intervention during conflicts.
• Engaged with detainees for 12 hour day / night shifts, fostering relationships and providing emotional and mental support during times of high anxiety
• Collaborated with fellow officers to maintain a secure environment for other staff and visitors
• Improved communication between staff members by participating in daily briefings and sharing critical information about detainees activities and mental wellbeing
• Ensured compliance with all applicable Federal, State, and local laws, regulations, and policies Governing Correctional Facilities.

• Worked closely with Young People and their families as a first person of contact in the Youth Justice Court House
• Maintained Court Records of appearances of YP and arranged follow up appointments with the YP, family members and Senior Youth Justice Officers
• Participated in Family Meetings with the YP and family members during the early intervention of Youth Court Orders
• Facilitated intervention directives and engaged with YP to assisted them complete their Court Orders and assist YP to complete Community Work orders
• Maintaining high levels of confidential information and report writing