Helena Daley
Mount Annan,NSW
Summary
15+ years of experience in diverse roles, including food and beverage, care work, and after market sales. Proven track record in customer service, multitasking and administration duties. Ideally looking for role with flexibility in hours around school time.
Overview
20
20
years of professional experience
Work History
Food and Beverage attendant
Peter Rowlin Group
01.2023 - Current
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Served food and beverage to patrons
- Set and packed up event space to suit requirements.
Care worker
Baptist Care
01.2017 - 03.2023
- Providing clients with the help they require to accomplish daily tasks including personal and home care
- Providing updates and reporting on welfare of our clients
- Forming relationships with clients by creating personal connections and taking interest in their lives.
Sales ASSISTANT
Liquor Stax
01.2021 - 01.2022
- My duties included, serving customers, stock take, re stocking shelves, handling money and closing the shop.
Customer Service Representative
Gerrard Lighting
01.2015 - 01.2016
- My duties include answering phones, working within a team, multi-tasking, completing credit notes, and replacements of damaged or faulty items, investigating e.g
- Emailing Warehouses for stock checks and calling courier companies for details, booking in pick-ups either with Star Track or Direct Couriers, dealing with complaints and general office and administration duties
- Also Reception duties.
FACTORY HAND
INGHAMS ENTERPISE
01.2012 - 01.2015
- My duties included pick packing, cleaning, working within a team, multi-tasking and working in a fast pace situations.
BARTENDER/ GAMING ATTENDANT
THE CREST HOTEL
01.2010 - 01.2012
- My duties included serving customers, cleaning, cash handling, dealing with complaints, dealing with intoxicated patrons, working within a team and working alone, working in fast paced situations and closing up bar.
customer service
CUSTOMER SERVICE, FRANKLINS
01.2005 - 01.2010
- My duties included, , cash handling, admin works, supervising shifts, stock takes and opening and closing of store.
Education
CERTIFICATE 3 - Education Support
TAFE NSW
Campbelltown2017
CERTIFICATE 3 - Business Administration
TAFE NSW
Macquarie Fields2010
High School Diploma -
Ingleburn High School
Sydney10.2009
Skills
- Reliability and punctuality
- Customer service
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Time management
- Flexible schedule
- Multitasking
Contact
Mount Annan, NSW 2567
Education and Training
Sydney ,Macquarie Fields ,Campbelltown
REFERENCES
- Michelle Sif - Co Ordinator Team Lead BaptistCare 0420 324 672
- Petah Attard - Event Manager Peter Rowlin 0488 556 694
- Sandra Speechley - Manager - Franklins- 0425 207 331
Timeline
Food and Beverage attendant
Peter Rowlin Group
01.2023 - Current
Sales ASSISTANT
Liquor Stax
01.2021 - 01.2022
Care worker
Baptist Care
01.2017 - 03.2023
Customer Service Representative
Gerrard Lighting
01.2015 - 01.2016
FACTORY HAND
INGHAMS ENTERPISE
01.2012 - 01.2015
BARTENDER/ GAMING ATTENDANT
THE CREST HOTEL
01.2010 - 01.2012
customer service
CUSTOMER SERVICE, FRANKLINS
01.2005 - 01.2010
CERTIFICATE 3 - Education Support
TAFE NSW
CERTIFICATE 3 - Business Administration
TAFE NSW
High School Diploma -
Ingleburn High School