Helen Cho
Sydney,Australia
Summary
A dedicated and dependable individual with a strong work ethic, enthusiastic about transitioning from two years of experience in the hospitality industry to pursue new opportunities in the retail sector with a focus on learning and professional growth.
Overview
6
6
years of professional experience
Work History
ALL ROUNDER
LAVIGNE BAKERY
10.2021 - Current
- Delivered exceptional customer service enhancing customer relationships
- Proficiently transitioning between Korean and English to ensure effective communication with diverse clients, while managing complaints with both efficiency and courtesy
- Acquainted with every aspect of the store, from POS system to a large selection of menu including cakes, bread, beverages, coffee, and a deep understanding of store policies, highlighting my ability to confidently assist and explain customer needs
- Thrived in a dynamic and fast-paced work environment, adeptly managing multiple tasks across different areas through teamwork
- Mentored new staff and closed the store as directed
- Ensured a visually appealing store environment by monitoring and always having an attentive manner to surroundings and inventory for restocking.
HAIR SALON RECEPTIONIST
JENNYS HAIR
02.2018 - 12.2018
- Organised appointments through phone calls and messages
- Assisted for hair
- Ensured a clean working space.
Education
Skills
- Dedicated team player
- Highly responsible and reliable
- Customer Service Skills
- Attention to detail
- Flexible to work
Languages
English Native speaker
Native or Bilingual
Korean Highly proficient
Native or Bilingual
Extracurricular Activities
- 2017 Thailand overseas charity volunteer
- 2018 Awarded in Korean international speech competition
- 2019 Malaysia overseas charity volunteer
Timeline
ALL ROUNDER
LAVIGNE BAKERY
10.2021 - Current
HAIR SALON RECEPTIONIST
JENNYS HAIR
02.2018 - 12.2018
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