Rachel Amos
Brunswick West,VIC
Summary
Dedicated and passionate individual with experience in customer service, ranging from hospitality to office roles. Proven to ensure customer satisfaction, with the ability to deliver quality work with efficiency. An eagerness to acquire new skills and utilize them at work. A hard working team player, ready to take on challenges and responsibility to achieve team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista All Rounder
Pour Over
2022.09 - 2023.02
- Prepared and served customers' food and beverages.
- Maintained a clean and organized workspace for productivity and safety.
- Handled customer payments and recorded daily sales.
- Greeted customers with a friendly and welcoming atmosphere.
- Resolved customer complaints professionally to ensure satisfaction.
Administrative Assistant
Grandview Heights
2023.03 - 2023.12
- Engaged in customer service by responding to client messages, calls, and emails.
- Handled day to day operations and reported directly to the secretary.
- Ensured accurate data entry tasks into computer systems.
- Attended meetings and greeted stakeholders, property brokers, and agent representatives.
Marketing Coordinator
Nulla Clothing
2021.02 - 2021.07
- Answered online customer inquiries regarding product details and shipment.
- Planned and organized the shoot for brand promotional content.
- Boosted brand awareness online and offline to ensure target customers.
- Partnered with content creators to increase brand reach.
Education
High School Diploma -
Westfields International School
Pampanga, Philippines06.2020
Skills
- Customer Service
- Time Management
- Problem Solver
- Adaptability
- Dedicated Team Player
- Verbal Communication
Certification
- Barista Coffee Making and Latte Art, Barista Masterclass
- Barista Ready to Work, Barista Masterclass
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Additional Information
Working Holiday Visa
Available to work for full time hours
Free during the holiday season
Timeline
Administrative Assistant
Grandview Heights
2023.03 - 2023.12
Barista All Rounder
Pour Over
2022.09 - 2023.02
Marketing Coordinator
Nulla Clothing
2021.02 - 2021.07
High School Diploma -
Westfields International School
- Barista Coffee Making and Latte Art, Barista Masterclass
- Barista Ready to Work, Barista Masterclass
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