Het Jivani
Summary
Dynamic Sales Assistant with proven expertise in relationship building and sales enhancement, honed at a family business. Excelled in customer engagement and stock management, boosting sales through exceptional service and social media engagement. Skilled in leveraging goal-oriented approaches and interpersonal skills to exceed sales targets.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Assistant
Family Business
04.2023 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
Education
Bachelor in Information Technology -
Swinburne University of Technology
Melbourne, VIC08-2028
Skills
- Goal oriented
- Relationship building
- Stock management
- Sales expertise
- Social media engagement
Accomplishments
- Successfully achieved a sales target of 50 watches in 2023, contributing to the growth of Grinos Diamonds.
- Demonstrated strong sales skills and customer engagement, resulting in consistent monthly sales.
- Utilized effective marketing strategies and customer relationship management to drive sales.
- Helped increase brand awareness and reach through targeted promotional campaigns.
Certification
Completed a Diploma in International Diamond Grading System from Arihant Diamond Institute (June to October)
Timeline
Sales Assistant
Family Business
04.2023 - Current
Bachelor in Information Technology -
Swinburne University of Technology
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