Jasmine Dooley
The Leap,QLD
Summary
I'm currently now on the lookout for a position that offers not just a job, but a long-term career path.
I bring to the table a robust skill set, and a proactive problem-solving attitude. Collaboration comes naturally to me, and I thrive in fast-paced environments where teamwork drives success.
My ambition is fueled by a hunger for growth and a desire to make a lasting impact. I'm ready to channel my expertise into a role that not only challenges me but also offers opportunities for continuous advancement and fulfillment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bistro Supervisor
Mount Pleasant Tavern - ALH
11.2023 - Current
- Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
- Upheld high standards of quality in all aspects of the operation including food preparation, presentation, and service delivery processes.
- Delivered exceptional guest experiences and taught team how to handle different situations.
- Tracked daily sales reports using POS system data analysis tools for continuous improvement efforts.
- Managed and monitored product quality, service and satisfaction trends, evaluated concerns and addressed issues to make improvements.
Delivery Driver
Bounce Now Entertainment
05.2023 - 11.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Delivered jumping castles weighing more then 100kg, pegged and placed said jumping castles with accordance to strict safety procedures
Supervisor
Bobs Bulk Booze
11.2022 - 04.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Evaluated employee performance and coached and trained to improve weak areas.
Bartender
Mackay Northern Beaches Bowels Club
01.2020 - 11.2022
- Wine, spirit, and beer knowledge.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
High School Diploma -
Mackay Northern Beaches State High School
Rural View, QLD12.2021
Skills
- Organisation
- Punctual/ Strong time management
- Neat Presentation
- Reliable and Trust Worthy
- Judgment and Decision Making
- Critical Thinking
- Communications and Media
- Employee Motivation
Certification
- RSA (Responsible Service Of Alcohol)
- Certificate 1 in Business
- Certificate 2 in Hospitality
- Certificate 2 in Business and Tourism
Timeline
Bistro Supervisor
Mount Pleasant Tavern - ALH
11.2023 - Current
Delivery Driver
Bounce Now Entertainment
05.2023 - 11.2023
Supervisor
Bobs Bulk Booze
11.2022 - 04.2023
Bartender
Mackay Northern Beaches Bowels Club
01.2020 - 11.2022
High School Diploma -
Mackay Northern Beaches State High School
- RSA (Responsible Service Of Alcohol)
- Certificate 1 in Business
- Certificate 2 in Hospitality
- Certificate 2 in Business and Tourism
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