Hillary Pham
Taylors Hill,Australia
Summary
- Customer-focused pharmacy assistant with expertise in inventory management, customer service, and taking in scripts.
- Proficient in over-the-counter medications and common prescriptions, with strong skills in POS system operations.
- Demonstrated ability to efficiently handle customer inquiries, process transactions, and maintain accurate records.
- Organized and detail-oriented, committed to supporting pharmacy operations and enhancing customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pharmacy Assistant
Deer Park Compounding Pharmacy
Melbourne, Australia
02.2023 - Current
- Managed inventory by organizing and restocking pharmaceutical supplies.
- Maintained cleanliness and organization in the pharmacy workspace daily.
- Handled customer inquiries and provided exceptional service at the counter.
- Processed payments from customers using cash registers and debit and credit card terminals.
- Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures.
- Performed administrative duties such as filing documents, faxing forms, answering phones.
- Provided guidance on the selection of over-the-counter medications and supplements.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
Pharmacy Assistant
Hillside Pharmacy
Hillside, Australia
06.2023 - 06.2023
- Received and stored incoming supplies and informed supervisors of stock needs and shortages.
- Increased customer satisfaction by helping store customers with pharmacy services, general store questions and in locating products.
Cat Carer
Cat Napping Suburban Retreat
Melton, Australia
06.2023 - 06.2023
- Maintained accurate records of care provided and health status.
- Ensured cleanliness and organization of living spaces to enhance comfort.
Education
High School - Year 12
Gilson College
Melbourne, VIC12.2025
Skills
- Communication skills
- Inventory management
- Customer service
- Organizational skills
- Cash handling
- Time management
- Product restocking
- Attention to detail
Certification
• Schedule 2 (Pharmacy Medicines) and Schedule 3 (Pharmacist-Only Medicines) Certificate - Completed
• First Aid Certification (Completed 01/02/25 - Expires 28/02/26)
• First Aid Certification (Completed 01/02/25 - Expires 28/02/26)
Languages
- English, Native
- Vietnamese, Intermediate
Timeline
Pharmacy Assistant
Hillside Pharmacy
06.2023 - 06.2023
Cat Carer
Cat Napping Suburban Retreat
06.2023 - 06.2023
Pharmacy Assistant
Deer Park Compounding Pharmacy
02.2023 - Current
High School - Year 12
Gilson College