Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hiroki Sugihara

Oakleigh,VIC

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

2
2
years of professional experience

Work History

Waitress and Chef

Teppanyaki Moheji
01.2021 - 05.2021
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Shown excellent cooking performance to the customer

Waitress Trainee

Blue Mountains International Hotel Management School
09.2019 - 12.2020
  • Gave good experience to the customer by high quality service
  • Experience the role of Restaurant manager, checking the quality of food, supported employee to serve, Keep the restaurant hygienically clean
  • Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
  • Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.

Chef

Blue Mountains International Hotel Management School
09.2019 - 12.2020
  • Enhanced customer satisfaction by consistently delivering high-quality culinary creations.
  • Quick cooking contributed to the turnover rate
  • Had experienced a role of sous chef
  • Streamlined kitchen operations for increased efficiency through effective staff management and delegation.

Retail Sales Associate

Himaraya Sport Shop
01.2019 - 08.2019
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

Education

Bachelor of Arts - Psychology

Monash University
Melbourne, VIC
11.2024

Skills

  • Safe Food Handling
  • Customer Service
  • Order Accuracy
  • Dining Area Maintenance
  • Excellent cooking performance

Languages

Japanese
Native or Bilingual
Cambodian
Limited Working
English
Full Professional

Timeline

Waitress and Chef

Teppanyaki Moheji
01.2021 - 05.2021

Waitress Trainee

Blue Mountains International Hotel Management School
09.2019 - 12.2020

Chef

Blue Mountains International Hotel Management School
09.2019 - 12.2020

Retail Sales Associate

Himaraya Sport Shop
01.2019 - 08.2019

Bachelor of Arts - Psychology

Monash University

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Hiroki Sugihara