Hoang Thai Dao
Gatton,QLD
Summary
Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Assistant
VietGreen Food
02.2020 - 02.2021
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
Salesperson
Papka Clothing
01.2019 - 01.2020
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Education
Master of Science - Agricultural Science
University of Queensland
Gatton, QLD02.2025
Bachelor of Science - Biology
Viet Nam National University
Ho Chi Minh City12.2022
Skills
- Effective Selling Techniques
- Customer Seating
- Quantity Checking
- Reading Comprehension
- PCI (Payment Card Industry)
- Client Meetings
- Restock Shelves
- Cash Handling
- Meeting Logistics
- Active Learning
- Suggestive Selling
Certification
English certificate from UQ College.
Languages
English
Professional Working
Timeline
Sales Assistant
VietGreen Food
02.2020 - 02.2021
Salesperson
Papka Clothing
01.2019 - 01.2020
Master of Science - Agricultural Science
University of Queensland
Bachelor of Science - Biology
Viet Nam National University
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