Hoi Lam Karen Yeung
Albany,WA
Summary
Hardworking and passionate job seeker with strong organizational skills. Ability to handle multiple task simultaneously with a high degree of accuracy. Able to work individually without direct supervision.
Overview
12
12
years of professional experience
Work History
Meat Process Worker
Fletcher International Abbatoir
10.2023 - Current
- Enhanced product quality through consistent compliance with hygiene and sanitation regulations.
- Labeled meat items clearly and accurately
- Trimmed fat and removed bones for high-quality, well-presented cuts of meat.
Fruit Packer
Donnybrook Packing Company
10.2022 - Current
- Checked food goods for quality to remove unwanted items and pack fresh goods.
- Performed inventory control, such as counting, and stocking merchandise.
Assistant Branch Manager (Services)
HSBC Bank
05.2015 - 09.2022
- Responded to customer concerns and resolved various issues.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
Assistant Manager-HSBC Premier
HSBC Bank
03.2018 - 05.2021
- Providing differentiated service to high net-worth customers and contributing to customer retention and growth.
General Banking Officer
HSBC Bank
05.2015 - 03.2018
- Promote a wide range of banking services to prospect customers with focusing on general banking products.
Merchandise
Hong Kong Disneyland
05.2012 - 05.2015
- Transported merchandise to sales floor; greeted and services all customers.
Education
Bachelor of Arts - Festival And Event Management
Edinburgh Napier University
08.2014
Skills
- Administrative Skills
- Computer Skills
- Quality Assurance
- Critical Thinking
- Problem-solving
- Data Accuracy
- Service Quality
- Teamwork
- Staff Management
- Business Development
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Timeline
Meat Process Worker
Fletcher International Abbatoir
10.2023 - Current
Fruit Packer
Donnybrook Packing Company
10.2022 - Current
Assistant Manager-HSBC Premier
HSBC Bank
03.2018 - 05.2021
Assistant Branch Manager (Services)
HSBC Bank
05.2015 - 09.2022
General Banking Officer
HSBC Bank
05.2015 - 03.2018
Merchandise
Hong Kong Disneyland
05.2012 - 05.2015
Bachelor of Arts - Festival And Event Management
Edinburgh Napier University
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