Holly Baguley
Mango Hill
Summary
A passionate and experienced beauty therapist with a strong focus a friendly Individual, I have delivered exceptional customer service to achieve high customer satisfaction to all my clients. I pride myself in honest and maturity and excellent work ethic that will help me work in a professional environment. Knowledgeable with solid foundation in beauty therapy practices and treatments. Successfully provided range of skincare and beauty services, enhancing client satisfaction and loyalty. Demonstrated skill in client consultation and personalized treatment plans.
Overview
6
6
years of professional experience
Work History
Beauty Therapist
Australian Skin Clinics
04.2025 - Current
- Delivered high-quality skincare treatments, enhancing client satisfaction and retention.
- Performed advanced laser and skin procedures, ensuring adherence to safety protocols.
- Educated clients on post-treatment care, improving overall treatment outcomes.
- Assisted in the development of new service offerings, aligning with customer demand trends.
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
Pharmacy Assistant
Chemist Warehouse
09.2024 - 03.2025
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Received incoming supplies and stocked in correct locations.
Beauty Therapist
Laser Clinics Australia
07.2023 - 07.2024
- Advising clients about skincare products and Ingredients.
- Provide advanced skin treatments, Removing unwanted hair by laser hair removal
- Providing client consultations.
- Kept work areas, tools, and equipment clean and properly sanitized.
- Promoted additional products and services to increase sales numbers and revenue with diverse selections.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services.
Retail Sales Assistant
Rockwear
07.2021 - 05.2022
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted customers with prompt and polite support in-person and via telephone.
- Maintained tidy and organized store environment to comply with cleanliness standards.
Retail Team Member
Woolworths
01.2020 - 06.2021
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Assisted customers with prompt and polite support in-person and via telephone.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Actively engaged customers to provide general assistance and information on store merchandise.
Education
Diploma Of Beauty Therapy -
The French Beauty Academy
01.2023
Year 12 Completed - undefined
Narangba Valley State High School
01.2019
Skills
- Customer Service
- Adaptable
- Time Management
- Fast Paced
- Organized
- Sales and Upselling
- Retail experience
- Skin analysis
- Sales and upselling
- Chemical peel experience
TRAINING
- 2022, Dermalogica product knowledge
- 2022, Skinstitut product knowledge
- 2022, Aspect product knowledge
- 2022, MAC product knowledge
- 2022, LYCON product knowledge
- 2022, VIDA GLOW product knowledge
Timeline
Beauty Therapist
Australian Skin Clinics
04.2025 - Current
Pharmacy Assistant
Chemist Warehouse
09.2024 - 03.2025
Beauty Therapist
Laser Clinics Australia
07.2023 - 07.2024
Retail Sales Assistant
Rockwear
07.2021 - 05.2022
Retail Team Member
Woolworths
01.2020 - 06.2021
Year 12 Completed - undefined
Narangba Valley State High School
Diploma Of Beauty Therapy -
The French Beauty Academy