Holly Bidefeld
Mariginiup,Western Australia
Summary
Responsible and dedicated customer service team member with proven multitasking and organizational skills. Proficient in operating in a fast-paced environment, processing payments and completing orders. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A hardworking and passionate job seeker eager to secure an entry-level position. Ready to help the team achieve company goals.
Overview
4
4
years of professional experience
Work History
Customer Service Assistant
Woolworths Supermarket
09.2022 - Current
- Maintained a clean and organized work environment to maintain customer safety.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
- Collaborated with other departments to guarantee customer satisfaction.
- Used cash registers and credit card machines to cash out customers.
- Answered customer questions about product availability and shipment times
- Refunded money to resolve customer service or billing complaints
Babysitter
Self Employed Services
08.2021 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
Recycling Sorter
Containers For Change
01.2021 - 08.2021
- Collected and sorted recyclable materials into appropriate containers.
- Utilized balers to compress recyclable materials.
Waitress
Eagle Spur Steak And Grill
09.2019 - 08.2020
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
Education
High School Diploma -
Joseph Banks Secondary Collage
Banksia Grove, WA11.2022
Skills
- Guest Satisfaction
- Calm and Professional Under Pressure
- Cash Register Operations
- Cash Handling
- Till Counting
- Operating Telephones
- Understanding Customer Needs
- Personalized Support
- Safety Measures
Timeline
Customer Service Assistant
Woolworths Supermarket
09.2022 - Current
Babysitter
Self Employed Services
08.2021 - Current
Recycling Sorter
Containers For Change
01.2021 - 08.2021
Waitress
Eagle Spur Steak And Grill
09.2019 - 08.2020
High School Diploma -
Joseph Banks Secondary Collage
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