Holly Brown
Ulverstone,TAS
Summary
Reliable sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Retail Assistant
Coles Supermarket
Ulverstone, TAS
07.2018 - Current
- Greeted customers, helped locate merchandise and suggested suitable options.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Worked closely with shift manager to solve problems and handle customer concerns.
Retail Assistant
Priceline Pharmacy
Devonport, TAS
06.2016 - 05.2017
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Used POS system to process sales, returns, online orders and gift card activations.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Actively engaged customers to provide general assistance and information on store merchandise.
Junior
Priceline Pharmacy
Ulverstone, TAS
11.2014 - 05.2016
Education
Bachelor of Arts -
University of Tasmania
Launceston, TASHigh School Diploma -
Don College
Devonport, TAS12.2016
Skills
- Available Nights, Weekends and Holidays
- Store Policies and Procedures
- Exceeding Customer Expectations
- Retail Metrics and Goals
- Product Knowledge
- Safety and Cleanliness Standards
- Engaging with Diverse Customers
- Returns and Exchanges
- Locating Merchandise
- Item Ticketing and Pricing
- Flexible Hours
- Customer Service
Certification
SIRCHCS201 - Support the supply of Pharmacy Medicines and Pharmacist Only Medicines
; 2017
Timeline
Retail Assistant
Coles Supermarket
07.2018 - Current
Retail Assistant
Priceline Pharmacy
06.2016 - 05.2017
Junior
Priceline Pharmacy
11.2014 - 05.2016
Bachelor of Arts -
University of Tasmania
High School Diploma -
Don College