Huguette Bashimbe
Melbourne,VIC
Summary
Hello my name is Huguette, I am a very positive and a very hard-working. I love getting thing done on time because I really value my time and other people time. I am looking to for hard-working and trustworthy workplace that will challenge and prepare me to my contribute service-minded and my dedicated attitude to dynamic customer service team. Where I can Expertly manages high-volume orders and completes assignments to meet customer demand and quality expectations.
And also work in a friendly workplace with my experience in order taking, payment processing and food safety. Contributes to team success by working hard, taking on extra work and meeting customer needs. Great at managing time and helping fellow workers.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cafe Worker
The Jolly Miller Cafe
10.2022 - 05.2023
- Produced food and drink products adhering to company quality and quantity standards.
- Served as a knowledgeable resource on menu items for customers seeking assistance or recommendations based on preferences or dietary restrictions.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Provided support during special events or catering orders to ensure successful execution of client requests.
- Maintained a clean and organized café environment, adhering to health and safety regulations.
Team Member
SUBWAY®Restaurants
08.2020 - 10.2022
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Devised and implemented processes and procedures to streamline operations.
- Contributed to team success by completing jobs quickly and accurately.
- Optimized workflows with proactive problem-solving and process improvements that streamlined day-to-day operations.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
No Degree - Diploma of Justice
Swinburne University of Technology
Melbourne, VIC12.2024
High School Diploma -
MacKillop College
Werribee, VIC11.2023
Skills
- Allergy awareness
- Kitchen Support
- Portion Control
- Waste Reduction
- Calculating Bills
- Guest service
- Food Handlers Card
- Menu Memorization
- Problem-Solving
- Cleanliness and hygiene
- Workplace Safety
- Foodservice
- Customer Needs Assessment
Accomplishments
- Customer Relations - Earned highest marks for customer satisfaction.
- High school graduates
- Year 12 School Captain.
- French award
- Organising a 200 parent and student dinner for award night.
- Interviewing a law firm and written a website about their business for a project.
- Leader of the year award.
- Academic Achievement award Literacy
Certification
- First Aid certificate
- Live Radio and Podcast training certificate completion.
- Young Leader of the west Certificate
- Writing Competition certificate
- Fire Carrier certificate
- High School completion certificate
Additional Information
I hold
- Work with children check.
- First Aid certificate.
- Right to work in Australia without any restriction.
- I speak 2 other language French and Swahili.
Languages
French
Professional Working
Swahili
Native or Bilingual
English
Native or Bilingual
Referene
Meagan Stonehouse
- Phone: 0411555743
- Email: Mstonehouse@mackillop.vic.edu.au
Dr Penny Vine
President of Murray Valley Refugee Group
- Phone: 0407268121
- Email: pcVine46@gmail.com
Timeline
Cafe Worker
The Jolly Miller Cafe
10.2022 - 05.2023
Team Member
SUBWAY®Restaurants
08.2020 - 10.2022
No Degree - Diploma of Justice
Swinburne University of Technology
High School Diploma -
MacKillop College
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