Dynamic customer service professional with a strong background at Hub@the Ridge Café, excelling in teamwork and maintaining high cleanliness standards. Recognized for enhancing customer satisfaction through friendly service and effective communication. Proficient in safe food handling and committed to creating a welcoming environment for all patrons.
Worked in a fast-paced café environment where I developed strong customer service, multitasking, and teamwork skills. My responsibilities included taking orders, preparing and serving food and drinks, handling cash and EFTPOS transactions, and maintaining a clean and welcoming space for customers. I learned to stay calm under pressure during busy periods, communicate effectively with both customers and colleagues, and provide friendly, efficient service. This role helped me build confidence, strengthen my work ethic, and understand the importance of creating a positive customer experience.
Worked part-time at a local nursery while attending school, providing helpful and knowledgeable customer service to a wide range of customers. Assisted with plant care, stock maintenance, and sales, while learning about different plant varieties and gardening needs. Developed strong communication, time management, and teamwork skills in a hands-on retail environment. Balanced work and study commitments with reliability and a positive attitude, demonstrating strong work ethic and commitment to learning.
Provided friendly and reliable front-line service in a busy community aquatic centre, assisting patrons with inquiries, bookings, and facility use. Gained hands-on experience supporting infant swimming lessons, helping to create a safe and welcoming environment for children and families. Received basic first aid training and contributed to maintaining a safe, clean, and inclusive space. Developed strong communication, teamwork, and customer service skills while working with diverse members of the community.
Supported diverse areas within the business.
I have attained my youth worker certification for working with diverse people, the promotion of Aboriginal and Torres Strait Islander cultural safety, working legally and ethically, and workplace health and safety in relation to youth work environments
I have also completed a work ready course to make me the most employable person for a company