Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cyan Tye

Brisbane,QLD

Summary

Dynamic customer service professional with a strong background at Hub@the Ridge Café, excelling in teamwork and maintaining high cleanliness standards. Recognized for enhancing customer satisfaction through friendly service and effective communication. Proficient in safe food handling and committed to creating a welcoming environment for all patrons.

  • Led the creation of award-winning short films, securing first place at the Australian Youth Film Festival in both 2019 and 2020. Demonstrated strong media project skills, including script development, filming, editing, and interviewing, while collaborating with diverse community members to bring real stories to life.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cafe Worker

Hub@the Ridge Cafè
05.2021 - 09.2021

Worked in a fast-paced café environment where I developed strong customer service, multitasking, and teamwork skills. My responsibilities included taking orders, preparing and serving food and drinks, handling cash and EFTPOS transactions, and maintaining a clean and welcoming space for customers. I learned to stay calm under pressure during busy periods, communicate effectively with both customers and colleagues, and provide friendly, efficient service. This role helped me build confidence, strengthen my work ethic, and understand the importance of creating a positive customer experience.

Customer Service

The Yard Nursery
02.2020 - 06.2020

Worked part-time at a local nursery while attending school, providing helpful and knowledgeable customer service to a wide range of customers. Assisted with plant care, stock maintenance, and sales, while learning about different plant varieties and gardening needs. Developed strong communication, time management, and teamwork skills in a hands-on retail environment. Balanced work and study commitments with reliability and a positive attitude, demonstrating strong work ethic and commitment to learning.

Customer Service

Rainbow Beach Aquatic Centre
08.2018 - 12.2018

Provided friendly and reliable front-line service in a busy community aquatic centre, assisting patrons with inquiries, bookings, and facility use. Gained hands-on experience supporting infant swimming lessons, helping to create a safe and welcoming environment for children and families. Received basic first aid training and contributed to maintaining a safe, clean, and inclusive space. Developed strong communication, teamwork, and customer service skills while working with diverse members of the community.

Supported diverse areas within the business.

Education

Certificate IV - Youth Work

TAFE QLD
QLD

Year 12 Graduate - High School

Gympie Flexible Learning Centre
Gympie, QLD
11.2020

Skills

  • Teamwork and collaboration
  • Customer service
  • Cleanliness and hygiene
  • Flexible schedule
  • Attention to detail
  • Punctual and reliable
  • Safe food handling
  • Food safety
  • Computer skills
  • Workplace safety
  • Product presentation
  • Product knowledge
  • Safety monitoring
  • Sales and marketing
  • Friendly and outgoing
  • Verbal and written communication
  • Staff leadership
  • Food presentation
  • Allergy awareness

Certification

I have attained my youth worker certification for working with diverse people, the promotion of Aboriginal and Torres Strait Islander cultural safety, working legally and ethically, and workplace health and safety in relation to youth work environments


I have also completed a work ready course to make me the most employable person for a company

Timeline

Cafe Worker

Hub@the Ridge Cafè
05.2021 - 09.2021

Customer Service

The Yard Nursery
02.2020 - 06.2020

Customer Service

Rainbow Beach Aquatic Centre
08.2018 - 12.2018

Certificate IV - Youth Work

TAFE QLD

Year 12 Graduate - High School

Gympie Flexible Learning Centre
Cyan Tye