Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hui Rong

Hui Rong

Wolli Creek,NSW

Summary

Used to work as a salesperson and currently working as a casino dealer, all the experiences in hospitality industry brings aa great understanding of customer's needs and satisfaction. Having my own way of learning in a completely new workplace environment and highly adaptive to restricted working rules and behavioural requirements. Always think about the value proposition of the organization and trying to run on the same direction, feeling desire to learn from work, and very willing to listen to others.

Overview

1
1
year of professional experience

Work History

Casino Croupier

The Star Entertainment Group
03.2022 - Current
  • Monitored game table for signs of cheating or other criminal activities by observing body language and behaviors of gamblers.
  • Explained rules, variations and betting structures of games such as Baccarat, Roulette and Blackjack.
  • Dealt and conducted Baccarat games by shuffling and distributing cards while giving players prompts to play.
  • Maintained personable and professional demeanor when dealing with ill-mannered or dishonest casino-goers.
  • Welcomed customers and established immediate rapport to encourage gameplay.
  • Prepared players to join games by explaining rules and exchanging money for chips.
  • Complemented player numbers to reach minimum levels for play of different games.

Saler

Aulinkc Boutique
10.2021 - 02.2022
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Used coordination and planning skills to achieve results according to schedule.

Education

Mster of Marketing - Marketing

Western Sydney University
Sydney, NSW
06.2023

Skills

  • Complex Problem-Solving
  • Critical Thinking
  • Time Management
  • Reading Comprehension
  • Customer Experience
  • Customer Satisfaction
  • Learning Strategies
  • Selling Skills
  • Customer Needs Assessments
  • Customer Support

Languages

English
Professional Working
Chinese (Mandarin)
Native or Bilingual

Timeline

Casino Croupier

The Star Entertainment Group
03.2022 - Current

Saler

Aulinkc Boutique
10.2021 - 02.2022

Mster of Marketing - Marketing

Western Sydney University

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Hui Rong