Hussein Al-obaidy
Summary
Dedicated and aspiring professional seeking a career-launching opportunity in a dynamic workplace. Recent experience as a Manager at Rooftop Sheesha Bar provided a profound appreciation for the significance of exceptional customer service. Honed ability to exceed customer expectations by prioritizing their wants and needs. Eager to expand skill set and actively seeking new employment opportunities to enhance expertise in customer service, communication, and interpersonal skills. Diverse background, encompassing work experience and academic settings, positions as a versatile and adaptable candidate ready to contribute positively to a new professional environment.
Overview
4
4
years of professional experience
Work History
Store Manager
Southend Supa Deli
05.2024 - 02.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Car Detailer
Bargain Car Rentals
11.2023 - 05.2024
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
- Provided exceptional customer service and addressed customer inquiries.
Manager
Rooftop Sheesha Bar
03.2022 - 08.2023
- Directed the efficient operation and management of a sheesha bar, overseeing inventory, customer service, and staffing
- Ensured compliance with health and safety regulations, maintaining a safe and welcoming environment for patrons
- Managed the quality of sheesha products, cultivated strong supplier relationships, and monitored profitability
- Implemented effective inventory control measures to optimize stock levels and reduce waste
- Spearheaded initiatives to enhance the overall customer experience, resulting in increased customer satisfaction and repeat business
Woolworths Distribution Center & Ashdown Ingram
07.2021 - 03.2022
- Operated forklifts for loading and unloading trucks, demonstrating precision and efficiency in handling stock
- Managed receiving and dispatching of stock, ensuring accurate and timely processing of orders
- Executed picking and packing tasks, contributing to the fulfillment of customer orders
- Maintained warehouse and store housekeeping standards, fostering a clean and organized work environment
- Provided exceptional customer service, working collaboratively with the dispatch manager and sales staff
- Engaged in merchandising and stock replenishment activities, optimizing product availability
Yard Hand
Toyota Northpoint
06.2021 - 07.2021
- Cleaned new and used stock vehicles, presenting a polished and appealing appearance for advertising and customer delivery
- Coordinated vehicle movements in collaboration with other staff to meet advertising and delivery schedules
- Conducted washing of display vehicles, contributing to the showroom's visual appeal
- Assisted with general floor and daily duties, demonstrating flexibility and a willingness to contribute to various tasks
- Supported dealership maintenance activities, ensuring a well-maintained and orderly facility
Education
Certificate II - Food Processing
SACE -
Para Hills High School
12.2018
Certificate III - Hospitality
12.2017
Skills
- Excellent Customer Service Skills
- Ability to Work Under Pressure
- Excellent Communication Skills
- Mathematical Abilities
- Problem Solver
- Active Learner and Listener
- Attention to Detail
Additional Information
Full license with reliable car
Fork lift license
Traffic Controller license
Timeline
Store Manager
Southend Supa Deli
05.2024 - 02.2025
Car Detailer
Bargain Car Rentals
11.2023 - 05.2024
Manager
Rooftop Sheesha Bar
03.2022 - 08.2023
Woolworths Distribution Center & Ashdown Ingram
07.2021 - 03.2022
Yard Hand
Toyota Northpoint
06.2021 - 07.2021
Certificate II - Food Processing
SACE -
Para Hills High School
Certificate III - Hospitality
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