Hussna Reiga
Sydney,NSW
Summary
Results-driven Workforce Officer with a proven track record in collaborating with senior leaders to address complex workforce challenges and support strategic decision-making. Expertise in coaching managers on employee-related matters, including award interpretation, staff entitlements, and provisions, while empowering them to foster an inclusive and motivated workplace.
Overview
5
5
years of professional experience
Work History
Workforce Officer
Sydney Local Health District - NSW Health
08.2022 - Current
- Successfully managed the First Point of Contact function for District Services Workforce, addressing email, phone, and counter inquiries from staff.
- Provided expert support on policy interpretation, awards, employment-related legislation, leave entitlements, and provisions.
- Drafted professional correspondence related to employment matters, including performance reviews, terminations, and other HR-related issues.
- Processed and reviewed staff applications for secondment, secondary employment, service calculations, and study leave.
- Managed the general inbox for District Services Workforce, ensuring timely responses to high-volume queries and efficiently resolving complex matters.
- Addressed email, phone, and counter inquiries from staff, providing guidance on policy interpretation, awards, employment-related legislation, and leave entitlements and provisions.
Workforce Advisor
Sydney Local Heath District - NSW Health
Camperdown
12.2023 - 06.2024
- Collaborated with General Managers and Heads of Departments to assess complex workforce matters.
- Led initiatives to coach managers on performance management and the PDR process.
- Enhanced managers' skills in providing constructive feedback and fostering employee development.
- Partnered with leadership to ensure accurate workforce data for strategic decision-making.
- Implemented well-being programs like "RU OK Day" and the Annual People Matter Employee Survey to promote mental health awareness.
- Managed and coached managers on leave entitlements, focusing on preventing excessive leave balances.
- Addressed employee relations during restructures, ensuring smooth transitions with minimal disruption.
- Supported change management, sourcing placements and providing advice during organisational restructures.
Recuritment Officer
Sudney Local Health Distrcit - NSW Health
Camperdown
01.2022 - 08.2022
- Supported managers and candidates throughout the recruitment cycle, ensuring a seamless process and providing guidance at each stage.
- Assisted in creating and reviewing position descriptions, ensuring they align with organizational needs and role requirements.Managing and organising the recruitment process, including tracking applications and candidate information
- Scheduling and coordinating interviews with candidates and hiring managers.
- Assisting with interview logistics, such as preparing interview rooms and providing necessary materials.
- Maintaining and updating candidate databases and recruitment systems.
- Analysing recruitment data to identify trends and areas for improvement.
Administrative Officer
South Western Sydney Local Health District
Bankstown
07.2020 - 01.2022
- Respond to patient and visitor inquiries, determining appropriate responses in line with guidelines and procedures in a complex work environment.
- Complete necessary paperwork to ensure a smooth admitting process while ensuring compliance with facility and regulatory policies.
- Manage 100+ calls, emails, and faxes daily, addressing inquiries, resolving issues, and providing accurate and crucial information to patients and visitors.
Education
Bachelor of Commerce - Human Resource Management And Management
Australian Catholic University
North Sydney 10-2022
High School Diploma -
Canterbury Girls High School
09-2018
Skills
- Policy and award interpretation
- Workplace Relations Management
- Workforce planning
- Recruitment support
- Workforce Data Analysis
- Change management
- Database management
- Stakeholder Collaboration
Timeline
Workforce Advisor
Sydney Local Heath District - NSW Health
12.2023 - 06.2024
Workforce Officer
Sydney Local Health District - NSW Health
08.2022 - Current
Recuritment Officer
Sudney Local Health Distrcit - NSW Health
01.2022 - 08.2022
Administrative Officer
South Western Sydney Local Health District
07.2020 - 01.2022
Bachelor of Commerce - Human Resource Management And Management
Australian Catholic University
High School Diploma -
Canterbury Girls High School
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