Huy Nguyen
Springvale South,VIC
Summary
Ambitious, career-focused job seeker, anxious to obtain an entry-level intern position to help launch career while achieving company goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
All-rounder Member
Le Feu Pot au Pho
Springvale & Mornington, Melbourne
09.2023 - 03.2024
- 9 months experience in restaurants and hotels, both FOH & BOH
- many experiences in dealing with customer service
- Efficiently handle POS transactions, providing accurate and friendly service to customers during cash transactions
- Maintain cleanliness and sanitation standards by regularly cleaning the front of house area, including tables, counters, and dining areas
- Successfully participate in opening and closing procedures, ensuring a smooth transition between shifts
- Collaborate effectively with fellow team members, fostering a cooperative work environment and ensuring efficient workflow
- Ability to work in a fast-paced environment.
Banquet Server
Landmark Hotel
Hanoi, Vietnam
03.2023 - 07.2023
- 3 months working as a banquet in Vietnam
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Greeted guests upon arrival and provided assistance throughout the event.
- Provided prompt, friendly service to all guests during banquets or catered events.
- Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
- Communicated with chefs regarding any special requests from guests.
- Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
- Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
Education
Bachelor of Business Analytics - Technology
Deakin University
Burwood07-2027
Skills
- Sale and Upselling
- Customer Support and Assistant
- Billing and Payment Processing
- Excellent customer service
- Thrive under pressure and teamwork
- Attention to Detail
- Team Collaboration
- Analytical Skills
Certification
DoFoodSafely Assessment, Department of Health
Languages
- Vietnamese, Fluent
- English, Conversational Proficiency 7.0 IELTS
Languages
English
Professional
Timeline
All-rounder Member
Le Feu Pot au Pho
09.2023 - 03.2024
Banquet Server
Landmark Hotel
03.2023 - 07.2023
Bachelor of Business Analytics - Technology
Deakin University
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