Ian Hur
Richmond,SA
Summary
currently studying now, but I already know how important and challenging it is to communicate with people while working various jobs. Through volunteer work experience, helping the elderly, the elderly who are engaged in daily activities in or in nursing homes, or the disabled. And also help them complete everyday tasks to build rapport and trust with the elderly and improve their quality of life. Being able to perform well as an receptive and friendly team player dedicated to expanding knowledge and responsibility
Overview
14
14
years of professional experience
1
1
Certification
Work History
Deep Frying & Kitchen Hand
Busan Baby
09.2023 - 12.2023
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Maintained proper food storage procedures to preserve ingredient freshness while minimizing risks of contamination or spoilage.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
Service Advisor
Port Grill Steak
02.2022 - 06.2023
- Educated customers regarding regular maintenance protocols to preserve vehicle condition.
- Examined service history and provided initial inspection of vehicle to identify issues.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Suggested additional services to customers in order to meet upsell goals.
Business Owner
Griffith English Academy
01.2016 - 11.2021
- Expanded market reach with targeted marketing campaigns and strategic partnerships.
- Developed a high-performing team through effective recruitment, training, and performance management.
- Established strong customer relationships through excellent communication and attentive service.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
Volunteer
JEJU Yang Ro Won
08.2015 - 12.2015
- Maintained clean, neat, and operational facilities to serve program needs.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
Teacher
Miki Academy
03.2012 - 07.2015
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Supported student physical, mental, and social development using classroom games and activities.
Tour Guide
Hana Tour
07.2009 - 12.2011
- Guided groups of up to 20 people on scheduled tours.
- Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
- Managed tour groups by keeping on schedule and quickly handling issues to promote positive experiences.
- Built personal relationships with guests to promote positive experiences.
- Provided suggestions and recommendations for activities, restaurants and accommodations to keep customers entertained after tour hours.
Education
Certificate III - Aged Care & Disability
AUZ Training
Adelaide, SA12.2023
Bachelor of Arts - Hotel Magagement
Griffith University
Gold Coast, QLD06.2009
Skills
- Calm and Professional Under Pressure
- Positive Attitude
- Customer service
Certification
- Driver'd License
- craftsman Cook, Western food
Accomplishments
two years of military service
Timeline
Deep Frying & Kitchen Hand
Busan Baby
09.2023 - 12.2023
Service Advisor
Port Grill Steak
02.2022 - 06.2023
Business Owner
Griffith English Academy
01.2016 - 11.2021
Volunteer
JEJU Yang Ro Won
08.2015 - 12.2015
Teacher
Miki Academy
03.2012 - 07.2015
Tour Guide
Hana Tour
07.2009 - 12.2011
Certificate III - Aged Care & Disability
AUZ Training
Bachelor of Arts - Hotel Magagement
Griffith University
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