IAN SAUNYAMA
Darwin,NT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Support Worker
Amazing Grace Community Services
Darwin, NT
09.2023 - 10.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Kept clients engaged in social networks and communities for personal health and growth.
- Prepared agendas and took notes at meetings to archive proceedings.
Civil Construction Supervisor Traineeship
Department Of Infrastructure, Planning And Logistics
Palmerston, NT
04.2023 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
- Served customers and followed outlined steps of service.
Bar Manager
Hanuman Restaurent
Darwin, NT
05.2022 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
All Round Station
Grill'd
Casuarina NT
04.2022 - 08.2022
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor. 60 % sale increase
- Adhered to social distancing protocols and wore mask or face shield.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Bartender
TENNANT CREEK HOTEL JJ & DJ Pty L
08.2021 - 10.2021
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Served high customer volumes during special events, nights and weekends.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Set up glassware, liquor and other necessary supplies for special events.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Recruited and trained 1 new barback to help maintain talented team.
- Followed strict recipes and drink measurements to minimize product used.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Barista
Jajjikari Cafe
Tennant Creek, NT
07.2021 - 10.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Kitchen Hand
Memorial Club
04.2021 - 01.2022
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Learned other teammates' work tasks to train as backup.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Chopped vegetables, cut up fruit and prepared sauces when kitchen staff was busy.
Barista Trainee
RED CENTRE CAFE
04.2021 - Current
- Recommended products based on solid understanding of individual customer needs and preferences.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained supply levels in counter and customer areas to meet typical demands.
- Cultivated to recall customers' names and address each by name.
- Made and served brand-specific café beverages per day with speed, quality and consistency.
- Created original artwork for specials board display daily.
- Maintained regular and consistent attendance and punctuality.
- Prioritized drink requests while managing interruptions.
- Educated 3 staff by sharing knowledge and expertise of coffees, teas and merchandise.
- Trained new 2 employees in groups and in one-on-one scenarios.
- Cleaned counters, machines, utensils and seating areas daily.
- Complied with standards for merchandising, stocking and storing product.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Maintained espresso equipment and performed minor repairs to keep coffee machines functioning properly.
- Educated coworkers and customers about new products.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Memorized recipes for specialty coffee beverages and seasonal offerings
Education
Certificate IV CHC43115 - Disability Studies
Bradford Institute Of Advanced Education
Australia Queensland 11.2023
Certificate II CHC22015 - Community Services
Bradford Institute Of Advanced Education
Australia Queensland 12.2021
Skills
- Equipment and Store Cleaning
- Food Serving and Preparation
- Cash Handling
- Display Maintenance
- Cleaning and Sanitizing
- Commercially minded
- Physically fit and agile
- Environmentally friendly design
- Incoming call reception
- Safety Oversight
- Project Management
- Maintaining Clean Work Areas
- Safety Policies and Procedures
Hobbies
Art and Physical Fitness Activities
Additional Information
REFERENCE
Name: Sid Vashist
Tel: 0889620001
Mob:0406358181
Email: Sid.Vashist@barkly.nt.gov.au
Name: Atu Ansal
Mob: 0433484986
Name: Philip Stacey
Mob: 0401117381
Email: philip.stacey@nt.gov.au
Name: Pashya Noorizal
Mob: 0417599511
Email: pashya.noorizal@hotmail.com
Name: Maria Arjona You Per
Mob: 0448994186
Name: Cristhian Gonzalez
Mob: 0449897676
Name: Michael Meli
Mob: 0484 059 152
Email: RC2@amazingcommunityservices.com.au
Timeline
Support Worker
Amazing Grace Community Services
09.2023 - 10.2023
Civil Construction Supervisor Traineeship
Department Of Infrastructure, Planning And Logistics
04.2023 - Current
Bar Manager
Hanuman Restaurent
05.2022 - Current
All Round Station
Grill'd
04.2022 - 08.2022
Bartender
TENNANT CREEK HOTEL JJ & DJ Pty L
08.2021 - 10.2021
Barista
Jajjikari Cafe
07.2021 - 10.2021
Kitchen Hand
Memorial Club
04.2021 - 01.2022
Barista Trainee
RED CENTRE CAFE
04.2021 - Current
Certificate IV CHC43115 - Disability Studies
Bradford Institute Of Advanced Education
Certificate II CHC22015 - Community Services
Bradford Institute Of Advanced Education