Ibrahim Deen
Brisbane,QLD
Summary
Versatile professional with a strong background in both hospitality and aviation security, adept at delivering exceptional service while maintaining rigorous safety standards. Proficient in customer relations, conflict resolution, and security protocols, with a keen eye for detail and a commitment to regulatory compliance. Experienced in collaborating with diverse teams and adapting to dynamic environments to ensure the seamless operation of hospitality and aviation security services.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Aviation Protection Officer
ISS Security
02.2021 - Current
Experienced Aviation Protection Officer adept at ensuring the safety and security of passengers, crew, and aircraft. Skilled in security screenings, threat mitigation, and collaboration with airport authorities. Committed to maintaining regulatory compliance and delivering exceptional customer service in high-stakes environments.
- Improved response times to incidents by participating in regular emergency drills and training exercises.
Assistant Manager, Customer Service
Jk International
10.2017 - 04.2020
Created organization systems for inventory control, merchandising, financial reports, and schedules, dramatically increasing operational efficiency.
- Created a positive work environment for staff members, promoting teamwork and employee morale.
Education
High School Diploma -
Clairvaux Mackillop College
Mount Gravatt, QLD11.2020
Skills
- Telephone skills
- Time Management
- Organization skills
- Data Entry
- File Management
- Passenger Screening
- Incident Investigation
Certification
Certificate III in Business
Certificate II in Health Services
Timeline
Aviation Protection Officer
ISS Security
02.2021 - Current
Assistant Manager, Customer Service
Jk International
10.2017 - 04.2020
High School Diploma -
Clairvaux Mackillop College
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