Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Ida Anthony

Ida Anthony

Melbourne,VIC

Summary

Friendly and outgoing with passion for customer service and coffee! Great social skills + communication abilities with a strong background in customer service. Reliable with a can-do mentality and motivated to learn! Experienced and thrive in fast-paced environments. Looking to contribute my positive attitude and strong work-ethic, supporting the team any way possible.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Barista Trainee

Sola Cafe
06.2025 - 08.2025
  • Happily fulfilled costumer orders including hot and cold drinks, providing exceptional service while maintaining a clean, welcoming environment.
  • Quickly learned to operate espresso machines and other coffee equipment effectively.
  • Used POS system to accurately enter orders and process payments.

Sales Assistant

Imerco
11.2024 - 08.2025
  • Provided friendly customer service while prioritizing tasks efficiently in fast-paced environment.
  • Collaborated with team members to address customer needs and resolve issues promptly. Handled every form og customer inquiries, ensuring a positive experience for all.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Processed transactions efficiently using POS systems, ensuring accurate sales records.

Teaching Assistant

Mini Ajax
08.2022 - 08.2025
  • Ensured compliance with safety protocols in all aspects of the facility, including cleanliness standards and emergency procedures implementation.
  • Worked independent and in teams in order to achieve the greatest possible satisfaction and acknowledge everyone's needs.
  • Supported daily activities and routines, ensuring a safe and nurturing environment for children.

Education

A Level Subjects - English And Psychology

KVUC (Copenhagen Adult Educational Center)
Copenhagen, Denmark
01-2024

High School Diploma -

Frederiksberg HF (Higher Preparatory Exam)
Frederiksberg, Denmark
06-2022

Skills

  • Exceptional customer service
  • Team player
  • Latte art
  • Problem-solving
  • POS system operation
  • Order taking
  • Cleanliness
  • Espresso preparation
  • Opening and closing duties
  • Active listener

Certification

  • Barista basics + coffee art course, CBD College in Melbourne - 15th September, 2025
  • Barista technique, Contra Coffee, Copenhagen - 13th May, 2025

Languages

English
Full Professional
Danish
Native or Bilingual
French
Limited Working
Swedish
Elementary
Norwegian
Elementary

Timeline

Barista Trainee

Sola Cafe
06.2025 - 08.2025

Sales Assistant

Imerco
11.2024 - 08.2025

Teaching Assistant

Mini Ajax
08.2022 - 08.2025

A Level Subjects - English And Psychology

KVUC (Copenhagen Adult Educational Center)

High School Diploma -

Frederiksberg HF (Higher Preparatory Exam)

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Ida Anthony