Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic

IFE ADEJUMO

Point Cook

Summary

Energetic and dependable customer service professional with over 4 years of frontline experience in high-pressure, fast-paced environments. Adept at resolving customer concerns with empathy, maintaining clear communication, and building positive rapport with clients. Known for a strong work ethic, adaptability, and consistently delivering results. Eager to contribute to a customer-focused team where reliability and a passion for service are valued.

Overview

6
6
years of professional experience

Work History

WAREHOUSE TEAM MEMBER

THG
08.2024 - Current
  • Operate machinery and scanners to ensure accurate and timely order fulfillment.
  • Inspect incoming shipments to maintain quality control.
  • Communicate with team members to coordinate efficient handling.
  • Follow safety protocols and maintain a clean workspace.

WAREHOUSE ASSOCIATE

DDL
12.2023 - 08.2024
  • Packaged goods with care using protective materials.
  • Accurately tracked inventory using scanners and digital systems.
  • Assisted with internal logistics and organized storage areas.

CUSTOMER SERVICE TEAM MEMBER

KFC
01.2019 - 06.2023
  • Delivered efficient and friendly service to over 50 customers per shift.
  • Handled customer complaints calmly and professionally, ensuring satisfactory resolutions.
  • Maintained cleanliness and compliance with food safety standards.
  • Operated POS systems and processed transactions accurately.
  • Supported onboarding of new staff on customer service practices.

Education

BACHELOR OF CYBER SECURITY -

Deakin University
Melbourne, VIC
12.2026

DIPLOMA OF INFORMATION TECHNOLOGY -

RMIT University
Melbourne, VIC
12.2024

Skills

  • Customer Communication
  • Problem Solving
  • Conflict Resolution
  • Empathy & Active Listening
  • POS System Operation
  • Time Management
  • Cash Handling
  • Adaptability
  • Team Collaboration

Hobbies and Interests

  • Regular gym-goer focused on discipline and consistency
  • Run an e-commerce brand with my partner
  • Music production and lyrical writing in free time
  • Passionate about persuasive copywriting and brand storytelling

Timeline

WAREHOUSE TEAM MEMBER

THG
08.2024 - Current

WAREHOUSE ASSOCIATE

DDL
12.2023 - 08.2024

CUSTOMER SERVICE TEAM MEMBER

KFC
01.2019 - 06.2023

BACHELOR OF CYBER SECURITY -

Deakin University

DIPLOMA OF INFORMATION TECHNOLOGY -

RMIT University

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IFE ADEJUMO