Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Timeline
Generic

Ahmed Zubair

Melbourne,Victoria

Summary

Current student looking to join the workforce to gain real-world experience. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with the company. Sharp-eyed Console Operator skilled in monitoring CCTV and reporting suspicious persons and activities. Committed to enforcing rules, regulations, policies and procedures. Hands-on experience responding to emergency situations with security assistance. Comfortable with constantly standing or walking and running.

Overview

4
4
years of professional experience
1
1
Certification

Work History

CONSOLE OPERATOR

Endeavour Petroleum Ltd
09.2020 - 02.2024
  • Created and maintained reports on computer operations
  • Preserved client confidence and protected operations by keeping information confidential
  • Trained the junior team members
  • Oversaw data backup and recovery operations
  • Assisted with system upgrades, testing and implementation
  • Determined nature of system failure and performed necessary activities to recover
  • Proposed recommendations for improving management system capabilities.
  • Enhanced system efficiency by monitoring and maintaining console operations for optimal performance.
  • Improved communication between departments by providing timely updates on console status and potential issues.

Pizza Shop Assistant

Pizza Hut
05.2023 - 11.2023
  • Enhanced customer satisfaction by efficiently taking and preparing orders with accuracy and speed.
  • Increased sales through upselling additional menu items and promoting special offers.
  • Maintained a clean and organized workspace, adhering to health code regulations for optimum food safety.
  • Assisted in inventory management, ensuring adequate stock levels for uninterrupted service.

TEAM MEMBER

Taco Bill
09.2020 - 07.2021
  • Performed opening and closing duties, including store cleaning and restocking
  • Communicated effectively with customers, supervisors, and team members
  • Arrived on time for shifts and adhered to company dress code guidelines
  • Assisted new employees during training sessions
  • Stocked shelves according to planograms and faced merchandise for visibility.

Front Desk Guest Service Agent

Hilton
02.2020 - 10.2020
  • Enhanced guest satisfaction by promptly addressing inquiries and resolving concerns.
  • Streamlined check-in and check-out processes for increased efficiency and reduced wait times.
  • Maintained a clean and welcoming front desk area to create a positive first impression for guests.
  • Collaborated with housekeeping staff to ensure timely room availability and optimal guest experience.

FUEL STATION ATTENDANT

Shell Petroleum
03.2020 - 09.2020
  • Performed cash deposit, verification, documentation and control procedures
  • Provided exceptional customer service by greeting customers, answering their questions, and offering assistance
  • Operated cash register and card machines to process customer transactions
  • Monitored fuel levels in all tanks and conducted routine maintenance to ensure compliance with safety regulations
  • Oversaw fuel delivery process and performed required preparation procedures
  • Completed routine cleaning and upkeep of fuel station
  • Verified age of customers purchasing alcohol or cigarettes
  • Performed daily inspections of the facility and identified any potential safety hazards.

Education

CERTIFICATION IN AUTOMOTIVE MAINTENANCE TECHNOLOGY CANDIDATE -

Central Melbourne Institute
Melbourne, VIC
08.2024

Skills

  • International Sales Support
  • Sales Expertise
  • Warehousing Functions
  • Staff Education And Training
  • Retail Store Support
  • Report Preparation
  • Credit Card Processing
  • Route Dispatch
  • Shipping Procedures Understanding
  • Crime prevention training
  • Scripting Languages
  • Remote Support

Certification

Driver's License

References

  • BILAL AHMAD, Endeavour Petroleum Ltd, Manager, bqz0007@gmail.com
  • NIMRA ZUBAIR, Taco Bill, Manager, nimrazubair11@hotmail.com

Languages

English
Native or Bilingual
Hindi
Full Professional
Punjabi
Full Professional

Timeline

Pizza Shop Assistant

Pizza Hut
05.2023 - 11.2023

TEAM MEMBER

Taco Bill
09.2020 - 07.2021

CONSOLE OPERATOR

Endeavour Petroleum Ltd
09.2020 - 02.2024

FUEL STATION ATTENDANT

Shell Petroleum
03.2020 - 09.2020

Front Desk Guest Service Agent

Hilton
02.2020 - 10.2020

CERTIFICATION IN AUTOMOTIVE MAINTENANCE TECHNOLOGY CANDIDATE -

Central Melbourne Institute
Ahmed Zubair