Ihsan Sayed
Melbourne,VIC
Summary
Experienced support worker prepared for role in personal assistance given working at WSC for almost 2 years. Skilled in providing compassionate care, managing daily tasks, and ensuring clients' well-being. Strong focus on team collaboration, adaptability, and achieving results. Reliable and capable of responding to changing needs, with expertise in communication, problem-solving, and empathy.
Overview
7
7
years of professional experience
Work History
Personal Support Worker
WSC Australia - NDIS Registered Support Services
07.2023 - Current
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted with daily living activities and running errands.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Helped patients with mobility exercises, enhancing physical abilities.
- Monitored vital signs and reported changes to healthcare team promptly.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Scheduled daily and weekly care hours for client caseload.
- Recorded status and duties completed in logbooks for management.
- Enhanced patient comfort by providing compassionate and attentive personal care.
Assistant Manager
Nick Scali Furniture
02.2022 - 06.2023
- Cultivated cohesive team environment by providing clear direction and support.
- Addressed service gaps with targeted initiatives to exceed customer expectations.
- Developed contingency plans with team to address potential disruptions.
- Established open lines of communication with team for feedback and suggestions.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Sales Assistant
ARC Home Decor
03.2018 - 12.2021
- Increased sales by building strong customer relationships and providing excellent service.
- Established rapport with customers using active listening and interpersonal skills.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
Education
Bachelors of Civil Engineering - Engineering
RMIT University
Melbourne, VIC06-2026
CHC43115 - Certificate IV in Disability -
Australian Community And Management College
Gosford, NSW06-2023
No Degree - VCE - Year 12
Minaret College
Springvale, VIC11-2021
Skills
- Emotional support
- Patient care
- Social support
- Recreational activities
- Leadership and Teamwork
- Problem Solving
- Professional and Friendly Communication
- Optimistic and Positive
- Time Management
- Flexible schedule and availability
- Compassionate communication
Timeline
Personal Support Worker
WSC Australia - NDIS Registered Support Services
07.2023 - Current
Assistant Manager
Nick Scali Furniture
02.2022 - 06.2023
Sales Assistant
ARC Home Decor
03.2018 - 12.2021
Bachelors of Civil Engineering - Engineering
RMIT University
CHC43115 - Certificate IV in Disability -
Australian Community And Management College
No Degree - VCE - Year 12
Minaret College
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