Ikuna Nagahashi
Melbourne,VIC
Summary
At Green Bean To Bar Chocolate, I leveraged exceptional customer service and latte art skills to enhance guest satisfaction, leading to managerial responsibilities. My adaptive approach and creative promotions significantly contributed to our vibrant social media presence, demonstrating a strong blend of interpersonal and technical abilities.
Overview
3
3
years of professional experience
Work History
All-Rounder and Barista
Green Bean To Bar Chocolate
03.2021 - 03.2024
- I was able to use my knowledge and conversation skills to identify the customers' preferences and make them happy.
- Due to my ability to work efficiently while maintaining high quality, I was entrusted with managerial tasks. My responsibilities primarily included waitress duties, cashiering, barista tasks, kitchen hand duties, money management, shift scheduling, training new employees, and promoting and decorating the store on social media.
- Because the store was located in a major city, we had many customers from overseas, and I actively engaged in customer service in English.
Education
Japanese Literature
Kokugakuin
Tokyo, Japan03.2026
English Education
ILSC Melbourne
Melbourne, VIC06.2024
Skills
- Friendly and positive
- Exceptional customer service
- Adaptive and creative
- Excellent memory
- Performance Improvement
- Latte art
Additional Information
I will graduate from language school on June 14th, so I am available to work after 2 PM until then. After graduation, I am available to work anytime, and I am looking to work 30 to 35 hours per week.
I sincerely look forward to the day when I can work with you wonderful team members.
Timeline
All-Rounder and Barista
Green Bean To Bar Chocolate
03.2021 - 03.2024
Japanese Literature
Kokugakuin
English Education
ILSC Melbourne
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