Imrul Chowdhury
Liverpool,Australia
Summary
Real estate agent licensed in new south wales, With a masters degree in Electrical engineering and past work experience in retail. Looking for the first step in my real estate career. Outgoing , adaptable ,and always willing to learn. Driven to achieve the best outcomes for clients.Moreover, unwavering commitments to customer service, with the ability to build productive relationship resolves complex issues and win customer loyalty. Strategic relationship/partnership-building skills, listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes.
Overview
13
13
years of professional experience
Work History
Senior Postal Service Officer
Australia Post
02.2022 - Current
- Demonstrated ability to establish a collaborative working relationship with internal and external customers;
- Anticipate their needs and implement effective ways to monitor and evaluate customer concerns, issues, and satisfaction
- Ability to develop relationships, influence and engage key industry partners
- A broad understanding of financial management and planning and the ability to grow profitable revenue ensuring better returns on investment
- Extensive knowledge of Australia Post's business operations and processes, products, and services
- Proven ability to develop the skills and expertise of staff having worked in a customer-facing role that required effective and efficient resolution of customer complaints
- Demonstrated ability to analyze and interpret data including compilation, forecasting, and reporting with highly developed analytical, conceptual and problem-solving skills
- Demonstrated ability to influence Safety culture and lead a wide variety of staff in the performance of their duties safely and effectively, which removes personal risk and encourages personal accountability for Safety
Executive Engineer
Navana Interlinks Limited
02.2012 - 08.2012
- Company Overview: Navana Interlinks is a complete solution of Design, Supply, Installation, Testing and commissioning of fire detection & protection system, CCTV system, Access control system, Intruder Alarm system, PA system X - ray baggage scanner, cargo vehicle inspection system, explosive detector, walk through metal detector, Hand held metal detector and many more
- Installation and supervision for CCTV SYSTEMS
- Fire detection and protection system
- Navana Interlinks is a complete solution of Design, Supply, Installation, Testing and commissioning of fire detection & protection system, CCTV system, Access control system, Intruder Alarm system, PA system X - ray baggage scanner, cargo vehicle inspection system, explosive detector, walk through metal detector, Hand held metal detector and many more
Education
Masters of Electrical Engineering - Electrical Engineering
University of New South Wales
Sydney, NSW12-2017
Skills
- Cross-selling and Up-selling
- Reporting and documentation
- Written and verbal communication
- Proficient in microsoft office
- Quality assurance
- Team collaboration
- Organizational skills
- Decision-making
Timeline
Senior Postal Service Officer
Australia Post
02.2022 - Current
Executive Engineer
Navana Interlinks Limited
02.2012 - 08.2012
Masters of Electrical Engineering - Electrical Engineering
University of New South Wales
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