Indianna Plant
Tarragindi,QLD
Summary
My name is Indianna and i am a motivated and enthusiastic 15-and-a-half-year-old job seeker with a passion for cycling. I am seeking a position in the customer service and retail industries to gain valuable experience. I enjoy assisting individuals in finding products that fulfill their desires and needs. I appreciate working within a team setting to acquire new skills and enhance work efficiency.
Overview
1
1
year of professional experience
Work History
Retail Assistant
Gearshop Brisbane
12.2023 - 06.2024
- Used POS system to process sales, returns and online orders.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered incoming calls and emails to provide product information, features and benefits.
- Used in-store system to locate inventory and place special orders for customers.
- Recommended complementary purchases to customers, increasing revenue.
- Promptly greeted customers, helped locate merchandise, and suggested suitable options.
- Actively engaged in friendly conversation with customers to provide general assistance and information on store merchandise to better uncover individual needs.
- Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
- Prioritized helping customers over completing other routine tasks in store.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Created inviting environment for customers by maintaining a tidy and organized store environment to comply with cleanliness standards.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Maintained an organized backroom for easy access to stock when replenishing shelves.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Mount Gravatt State High School
Brisbane, QLD12.2026
Skills
- Team collaboration and organizational skills
- Verbal and written communication
- Basic mathematics
- Administrative duties and computer skills
- Product and service knowledge
- Attention to detail
- Multitasking abilities
- Professional and mature
Availability
- Sunday 12pm – 7pm
- Tuesday 3:30pm – 9pm
- Thursday 3:30pm – 9pm
- Saturday 8am – 10pm
Extracurricular Activities
- Track Cycling – Queensland state team 2024
I am currently training to gain a position on the Queensland State Track Cycling Team within the QAS (Queensland Academy of Sport) for the 2024/2025 season. If I am not on the track, I am in the gym with my coach, learning complex Olympic lifts and improving my strength and skills. In my down time, between school and training I enjoy drawing and reading.
References
Matt Leasegang, Owner, Gearshop Brisbane, 0416 619 395
Timeline
Retail Assistant
Gearshop Brisbane
12.2023 - 06.2024
Mount Gravatt State High School
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