A collaborative leader with excellent communication skills and consistent work attitude. Driven to make a positive impact in my field.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Console Operator
7-eleven Convenience Store
11.2024 - Current
Enhanced store reputation and customer satisfaction through coordinated teamwork.
Console Operator
BP(British Petroleum)
02.2024 - 10.2024
Operating the Console: Operating the fuel station's console to dispense fuel, process transactions, and manage the fuel pumps
Cash Handling: Handling cash, credit, and debit card transactions accurately and securely, and reconciling cash drawers at the end of each shift
Fuel Pump Maintenance: Monitoring and maintaining the fuel pumps to ensure they are in good working condition, including cleaning and reporting any malfunctions
Inventory Management: Monitoring fuel and shop inventory levels, restocking as needed, and conducting regular inventory audits
Safety and Security: Ensuring the safety and security of the fuel station and shop, including following safety protocols and reporting any safety hazards
Shop Operations: Assisting with shop operations, such as stocking shelves, pricing merchandise, and assisting customers with purchases
Till supervisor
P&B (Pizza & Burger)
11.2017 - 12.2019
Cash Management: Supervising cash handling procedures, including cash register operations, cash counting, and deposit preparation
Transaction Monitoring: Monitoring transactions to ensure accuracy and compliance with company policies and procedures
Teamwork: Collaborating with other restaurant staff to ensure a smooth and efficient operation
Retail store manager
Daraz.pk
01.2017 - 11.2017
Overall Operations: Oversee the day-to-day operations of the ecommerce store, including inventory management, order processing, and customer service
Sales and Revenue: Develop strategies to increase sales and revenue through the ecommerce platform, including promotions, discounts, and marketing campaigns
Customer Experience: Ensure a positive customer experience by managing customer inquiries, resolving issues, and maintaining high levels of customer satisfaction
Team Management: Supervise and motivate the ecommerce team, including hiring, training, and performance management
Inventory Management: Manage inventory levels, including forecasting demand, replenishing stock, and minimizing out-of-stock situations
Retailer
Deen Foods
03.2016 - 01.2017
Inventory Management Monitoring and managing inventory levels, including ordering and restocking merchandise as needed
Customer Service Providing excellent customer service by assisting customers with inquiries, offering product recommendations, and processing transactions
Sales Meeting or exceeding sales targets by actively promoting products and upselling to customers
Cash Handling: Handling cash transactions accurately and following proper cash handling procedures
Education
Masters - Information Technology
Australian Institute of Higher Education
Melbourne
12.2024
Bachelor's - Mass Communication
Foundation University Rawalpindi Campus
Rawalpindi
07.2021
F.Sc - Pre-Engineering
Harvard College Of Commerce & Sciences
Rawalpindi
07.2017
SSC - Matriculation
Army Public School & College
Rawalpindi
07.2015
Skills
Communication Coordinator
Leadership
Multitasking Abilities
Teamwork
Interpersonal Skill
Certification
Certificate Of Appreciation (Co Director Security), 12/01/17, Collaborate with the Director of Security to develop and implement security policies, procedures, and protocols. Conduct regular security assessments and audits to identify vulnerabilities and recommend corrective actions.
Certificate of Appreciation (Director Security), 08/01/18, Supervise and coordinate the activities of the security team, including scheduling, training, and performance management. Respond to security incidents and emergencies, including conducting investigations and liaising with law enforcement agencies.
Personal Information
Date of Birth: 11/06/97
Gender: Male
Nationality: Pakistan
Driving License: Victorian
Timeline
Console Operator
7-eleven Convenience Store
11.2024 - Current
Console Operator
BP(British Petroleum)
02.2024 - 10.2024
Till supervisor
P&B (Pizza & Burger)
11.2017 - 12.2019
Retail store manager
Daraz.pk
01.2017 - 11.2017
Retailer
Deen Foods
03.2016 - 01.2017
Masters - Information Technology
Australian Institute of Higher Education
Bachelor's - Mass Communication
Foundation University Rawalpindi Campus
F.Sc - Pre-Engineering
Harvard College Of Commerce & Sciences
SSC - Matriculation
Army Public School & College
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