Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic
Irtaza Hassan

Irtaza Hassan

Melbourne,Victoria

Summary

A collaborative leader with excellent communication skills and consistent work attitude. Driven to make a positive impact in my field.


Overview

9
9
years of professional experience
1
1
Certification

Work History

Console Operator

7-eleven Convenience Store
11.2024 - Current

Enhanced store reputation and customer satisfaction through coordinated teamwork.

Console Operator

BP(British Petroleum)
02.2024 - 10.2024
  • Operating the Console: Operating the fuel station's console to dispense fuel, process transactions, and manage the fuel pumps
  • Cash Handling: Handling cash, credit, and debit card transactions accurately and securely, and reconciling cash drawers at the end of each shift
  • Fuel Pump Maintenance: Monitoring and maintaining the fuel pumps to ensure they are in good working condition, including cleaning and reporting any malfunctions
  • Inventory Management: Monitoring fuel and shop inventory levels, restocking as needed, and conducting regular inventory audits
  • Safety and Security: Ensuring the safety and security of the fuel station and shop, including following safety protocols and reporting any safety hazards
  • Shop Operations: Assisting with shop operations, such as stocking shelves, pricing merchandise, and assisting customers with purchases

Till supervisor

P&B (Pizza & Burger)
11.2017 - 12.2019
  • Cash Management: Supervising cash handling procedures, including cash register operations, cash counting, and deposit preparation
  • Transaction Monitoring: Monitoring transactions to ensure accuracy and compliance with company policies and procedures
  • Teamwork: Collaborating with other restaurant staff to ensure a smooth and efficient operation

Retail store manager

Daraz.pk
01.2017 - 11.2017
  • Overall Operations: Oversee the day-to-day operations of the ecommerce store, including inventory management, order processing, and customer service
  • Sales and Revenue: Develop strategies to increase sales and revenue through the ecommerce platform, including promotions, discounts, and marketing campaigns
  • Customer Experience: Ensure a positive customer experience by managing customer inquiries, resolving issues, and maintaining high levels of customer satisfaction
  • Team Management: Supervise and motivate the ecommerce team, including hiring, training, and performance management
  • Inventory Management: Manage inventory levels, including forecasting demand, replenishing stock, and minimizing out-of-stock situations

Retailer

Deen Foods
03.2016 - 01.2017
  • Inventory Management Monitoring and managing inventory levels, including ordering and restocking merchandise as needed
  • Customer Service Providing excellent customer service by assisting customers with inquiries, offering product recommendations, and processing transactions
  • Sales Meeting or exceeding sales targets by actively promoting products and upselling to customers
  • Cash Handling: Handling cash transactions accurately and following proper cash handling procedures

Education

Masters - Information Technology

Australian Institute of Higher Education
Melbourne
12.2024

Bachelor's - Mass Communication

Foundation University Rawalpindi Campus
Rawalpindi
07.2021

F.Sc - Pre-Engineering

Harvard College Of Commerce & Sciences
Rawalpindi
07.2017

SSC - Matriculation

Army Public School & College
Rawalpindi
07.2015

Skills

  • Communication Coordinator
  • Leadership
  • Multitasking Abilities
  • Teamwork
  • Interpersonal Skill

Certification

  • Certificate Of Appreciation (Co Director Security), 12/01/17, Collaborate with the Director of Security to develop and implement security policies, procedures, and protocols. Conduct regular security assessments and audits to identify vulnerabilities and recommend corrective actions.
  • Certificate of Appreciation (Director Security), 08/01/18, Supervise and coordinate the activities of the security team, including scheduling, training, and performance management. Respond to security incidents and emergencies, including conducting investigations and liaising with law enforcement agencies.

Personal Information

  • Date of Birth: 11/06/97
  • Gender: Male
  • Nationality: Pakistan
  • Driving License: Victorian

Timeline

Console Operator

7-eleven Convenience Store
11.2024 - Current

Console Operator

BP(British Petroleum)
02.2024 - 10.2024

Till supervisor

P&B (Pizza & Burger)
11.2017 - 12.2019

Retail store manager

Daraz.pk
01.2017 - 11.2017

Retailer

Deen Foods
03.2016 - 01.2017

Masters - Information Technology

Australian Institute of Higher Education

Bachelor's - Mass Communication

Foundation University Rawalpindi Campus

F.Sc - Pre-Engineering

Harvard College Of Commerce & Sciences

SSC - Matriculation

Army Public School & College
Irtaza Hassan