Isaac Goro
496 Brookfield Blvd Mickleham,Vic
Summary
Motivated and detail-oriented high school graduate with strong interpersonal and organizational skills. Seeking an opportunity to contribute to Dnata's commitment to excellence in customer service and operations. Experienced in fast-paced environments, with a proven ability to manage tasks efficiently, collaborate with diverse teams, and uphold safety and quality standards. Dedicated to delivering exceptional service and ensuring satisfaction. Ready to learn and grow within the industry.
Overview
3
3
years of professional experience
Work History
Customer Service Attendant
Timezone
05.2022 - Current
- Enhanced customer satisfaction by consistently providing prompt and courteous service.
- Contributed to a positive work environment by collaborating with colleagues in addressing challenging situations as a cohesive team.
- Resolved customer complaints effectively, ensuring a positive experience and maintaining loyalty.
- Provided support during peak hours, contributing to smooth operations and minimal wait times for customers.
- Promoted company products and services, resulting in increased sales and revenue.
- Assisted customers in navigating company services, promoting ease of use and accessibility.
Education
Antonine College
Pascoe Vale, VICSkills
- Customer focus
- Complaint handling
- CRM software
- Customer service
- Problem-solving
- Multitasking and organization
- Critical thinking
- Active listening
Personal interests
Soccer
Gaming
Exercise
Spending time with friends and family
Accomplishments
• Consistently high grades throughout high school
• Scholarships or academic awards.
• Successfully balancing academics with other commitments, like part-time jobs or volunteering.
Referees
Bianca Korkes-
Timezone Manager
0422 098 451
Timeline
Customer Service Attendant
Timezone
05.2022 - Current
Antonine College
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