Isabel King
Summary
I have been a dental assistant for over a year during this time i demonstrated communication between employees and patients with special requirements. During this time i also further built on my data entry skills such as booking appointments, communicating over phone and updating medical profile for patients. I also have experience as a customer focused bar attendant with 2 years experience in a fast pace hospitality environment. I quickly built a rapport with my customers and being involved with people who have special requirements.
Overview
4
4
years of professional experience
Work History
Bar Attendant
Town Hall Hotel
06.2023 - Current
- De-escalated conflicts between intoxicated guests with tact and diplomacy.
- Adhered to safety policies regarding serving alcohol responsibly by monitoring guest consumption levels.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Responded promptly to customer complaints in a professional manner.
- Provided efficient support to bartenders, ensuring smooth operation during peak hours.
- Verified customer age requirement for alcohol purchases.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Processed efficient and accurate cash, debit and credit card payments using Point-of-Sale system.
- Trained new and existing bar staff on company procedures, customer service standards, and drink preparation.
Dental Assistant
Macquarie Family Dental
03.2022 - 07.2023
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
- Ensured compliance with infection control policies and procedures.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
Customer Service
Coles Bonnells Bay
10.2021 - 03.2022
- Maintained high standards of customer service.
- Discounted purchases by scanning and redeeming coupons.
- Processed customer payments quickly and returned exact change and receipts.
Food Attendant
Engage Central Coast Stadium
03.2021 - 07.2021
- Followed proper safety procedures when handling hot foods or sharp objects.
- Rang up orders at the cash register and accepted payment from customers.
Education
Arcadia Vale Public School
01-2017
Toronto High School
01-2022
Barista Fundamentals Course
05-2021
RSA & RCG
05-2023
Certificate III Community Services
07-2025
Skills
- Cash handling
- POS systems
- Basic computer skills
- Exceptional customer service
- Email and phone communication
- Family communication
- Team Leadership
- Conflict Resolution
References
References available upon request.
Timeline
Bar Attendant
Town Hall Hotel
06.2023 - Current
Dental Assistant
Macquarie Family Dental
03.2022 - 07.2023
Customer Service
Coles Bonnells Bay
10.2021 - 03.2022
Food Attendant
Engage Central Coast Stadium
03.2021 - 07.2021
Arcadia Vale Public School
Toronto High School
Barista Fundamentals Course
RSA & RCG
Certificate III Community Services
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