Isabel Whitelaw
Riverstone,NSW
Summary
Dedicated customer service professional, I believe my friendly and approachable nature, together with my strong work ethic, would make me a valuable addition to your team.
I am a good communicator, have initiative and am cool-headed in stressful situations. Team-oriented, punctual and hardworking, I look forward to the opportunity of joining your company.
Overview
11
11
years of professional experience
Work History
Retail Sales
School Locker
04.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Used POS system to enter orders, process payments and issue receipts.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Cleaner
Aussie Gardening & Cleaning
10.2022 - 05.2023
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals and materials properly and with caution.
- Organized and used industrial cleaning products following strict safety procedures.
- Assisted special needs & elderly clients in their homes as required.
Food Service Team Member
McDonald's Restaurant
08.2012 - 04.2015
- Greeted customers at front counter and drive-thru.
- Received orders from customers and input into order management system.
- Kept register accurate through correct billing & payment processing.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Strictly followed sanitation and food safety guidelines.
- Restocked supplies and kept workstations and restaurant areas clear, clean and tidy during downtime.
Education
Certificate III - Beauty Therapy
Blue Mountains TAFE
Katoomba, NSW12.2015
Certificate III - Travel & Tourism
Blue Mountains TAFE
Wentworth Falls, NSW12.2014
High School Certificate -
Blaxland High School
Blaxland, NSW12.2013
Skills
- Communication and Interpersonal Skills
- Conscientious and Detail-Oriented
- Customer Service
- Conflict Resolution Skills
- Good Listening Skills
- Team Building
- Microsoft Office Suite
Timeline
Retail Sales
School Locker
04.2023 - Current
Cleaner
Aussie Gardening & Cleaning
10.2022 - 05.2023
Food Service Team Member
McDonald's Restaurant
08.2012 - 04.2015
Certificate III - Beauty Therapy
Blue Mountains TAFE
Certificate III - Travel & Tourism
Blue Mountains TAFE
High School Certificate -
Blaxland High School
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