Summary
Overview
Work History
Education
Skills
Volunteer Experience
Clinical Placements
References
Timeline
Generic

Isabella Dawson

Sandhurst,Australia

Summary

Compassionate graduate nurse with hands-on clinical experience in different healthcare settings, showcasing patient care, communication and teamwork skills. Over three years of customer service experience in retail, enhancing interpersonal abilities and conflict resolution skills. Committed to delivering high quality nursing care through a unique blend of clinical knowledge and customer focused service.

Overview

5
5
years of professional experience

Work History

Retail Sales Assistant

Ritchies IGA
Frankston, VIC
01.2025 - Current
  • Maintained cleanliness and organisation of merchandise displays for optimal presentation.
  • Operated cash register efficiently, handling transactions with POS accurately and responsibly.
  • Collaborated with team members to restock shelves and manage inventory levels effectively.
  • Greeted customers and helped with product questions, selections, and purchases.

Retail Sales Assistant

JB Hi-Fi
Frankston, VIC
10.2023 - 10.2024
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained cleanliness and organisation of merchandise displays for optimal presentation.
  • Resolved customer complaints promptly, ensuring satisfaction and loyalty.
  • Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Retail Sales Assistant

Kmart
Carrum Downs, VIC
06.2020 - 10.2023
  • Maintained cleanliness and organisation of merchandise displays for optimal presentation.
  • Operated cash register efficiently, handling transactions accurately and responsibly.
  • Operated and assisted customers with Self-Serve Checkouts
  • Assisted in inventory management, ensuring accurate stock levels for optimal sales performance.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Greeted customers and provided outstanding customer service.

Education

Bachelor of Nursing -

Monash University
Frankston, VIC
10.2025

Skills

  • Communication skills
  • Time management
  • Punctuality
  • Goal oriented
  • Customer service
  • Teamwork

Volunteer Experience

Family Caregiver, 2024-01, 2024-06, Provided full-time care and support for a family member with terminal health conditions, ensuring daily needs were met., Assisted with medication management, meal preparation, and transportation to medical appointments., Coordinated with healthcare providers to monitor treatment plans and adjust routines for optimal well-being., Developed strong time-management, problem-solving, and interpersonal communication skills in a high-responsibility setting., Maintained a calm, supportive environment while managing emotional and physical demands.

Clinical Placements

  • Frankston Hospital- Westernport Ward, CCU June-July 2025
  • Frankston Hospital- Surgical Short Stay Unit September- October 2024
  • Frankston Hospital 2West, Adult Mental Health October 2024
  • The Mornington Centre- Gunnamatta Ward July 2024
  • The Mornington Centre- Sorrento Ward September-October 2023

References

References available upon request.

Timeline

Retail Sales Assistant

Ritchies IGA
01.2025 - Current

Retail Sales Assistant

JB Hi-Fi
10.2023 - 10.2024

Retail Sales Assistant

Kmart
06.2020 - 10.2023

Bachelor of Nursing -

Monash University

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Isabella Dawson