Isabella Goodwin
Melbourne,VIC
Summary
Responsible retail professional with excellent sales, service, and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks and a passion for beauty and helping people look and feel great.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Sales Worker
Prouds Jewelers
Melbourne, Victoria
11.2021 - 05.2025
- Assisted customers with product selection, inquiries, and purchase decisions.
- Stocked merchandise on shelves and displays.
- Verified that all pricing was accurate on products throughout the store.
- Performed inventory control activities such as counting stock items and restocking shelves.
- Operated cash register to process customer purchases.
- Processed returns, exchanges, and gift cards according to company policy.
- Greeted customers in a friendly and professional manner.
- Updated knowledge of current sales and promotions.
- Organized promotional displays to maximize sales opportunities.
- Maintained store cleanliness and organization.
- Helped customers by answering questions and locating merchandise.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Created price tags and merchandise signs for new items.
- Initiated friendly conversation with customers to determine level of assistance required.
- Provided excellent customer service, resolving issues and answering queries promptly.
Hospitality
The Albion Rooftop
Melbourne, Victoria
09.2023 - 05.2024
- Maintained a clean working environment by washing glassware, utensils, and equipment used for bartending.
- Cross-trained in other areas such as catering or bartending as needed.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent customer service by anticipating guest needs and responding promptly to requests.
Education
High School Diploma -
Epping Secondary College
Melbourne11-2022
Skills
- Customer service
- Point of sale operation
- Inventory management
- Visual merchandising
- Supply restocking
- Effective communication
- Team collaboration
- Time management
Certification
- Certificate IV in business administration
References
References available upon request.
Timeline
Hospitality
The Albion Rooftop
09.2023 - 05.2024
Retail Sales Worker
Prouds Jewelers
11.2021 - 05.2025
High School Diploma -
Epping Secondary College