Isabella Matthysen
Greenbushes,WA
Summary
Talented professional with keen eye for detail, adept in creating wide range of hairstyles that complement individual facial features .Experienced in providing high-end cosmetology services to clients in fast paced salon environment. Agile with strong attention to detail and excellent customer service skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Greenbushes Roadhouse
Roadhouse Grill
09.2023 - Current
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Answered questions about store policies and addressed customer concerns.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Maintained proper temperatures during storage, cooking and serving.
- Monitored and maintained clean working areas and cooking surfaces.
- Managed merchandise displays effectively, keeping shelves stocked and visually appealing for shoppers'' convenience.
- Maintained inventory of all saleable items.
- Enhanced customer satisfaction by providing prompt and friendly service during all transactions.
Talison Lithium Mine
Draft Tech Design
03.2023 - 08.2023
- Produced sketches and diagrams to illustrate design concepts.
- Calculated mathematical formulae to develop and design detailed specifications for components and machinery with computer assistance.
- Identified potential operational issues and redesigned products to improve functionality.
- Created CAD models and drawings for work designs.
Greenbushes CRC
CRC
02.2023 - 08.2023
- Worked well in a team setting, providing support and guidance.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Demonstrated leadership skills in managing projects from concept to completion.
- Developed and maintained courteous and effective working relationships.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
Shamrock Hotel
Restaurant
09.2022 - 06.2023
- Solicited and reviewed guest feedback and promptly resolved complaints.
- Maintained well-regarded concierge services to provide guests with assistance and convenient information about local attractions.
- Analyzed financial reports to identify areas of opportunity for revenue growth or expense reduction while maintaining quality standards in all aspects of the motel operation.
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Implemented successful strategies to increase customer satisfaction.
- Streamlined housekeeping processes to ensure clean and comfortable rooms for guests.
- Handled guest complaints efficiently, resolving issues quickly to maintain satisfaction levels consistently high.
Mushroom Cafe
Cafe
04.2021 - 04.2022
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Explained beverage preparation and offered samples to help customers choose ideal items.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation.
- Controlled line and crowd with quick, efficient service.
Education
High School Diploma -
Bunbury Senior Highschool
Bunbury, Australia09.2026
TAFE - Hair Dressing
South Regional TAFE
Bunbury, WA08.2024
Skills
- Data Entry
- Food safety knowledge
- Emergency Preparedness
- Crowd Security
- Active Listening
- Time Management
- Waste Reduction
- Cleaning proficiency
- Sales abilities
- Safety Guidelines
- Adaptability
- Team building
- Time management abilities
- Customer service expertise
- Flexible Schedule
- Teamwork and Collaboration
- Cleaning and sanitation
Timeline
Greenbushes Roadhouse
Roadhouse Grill
09.2023 - Current
Talison Lithium Mine
Draft Tech Design
03.2023 - 08.2023
Greenbushes CRC
CRC
02.2023 - 08.2023
Shamrock Hotel
Restaurant
09.2022 - 06.2023
Mushroom Cafe
Cafe
04.2021 - 04.2022
High School Diploma -
Bunbury Senior Highschool
TAFE - Hair Dressing
South Regional TAFE
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