Isabella Pirreca
Concord,NSW
Summary
Extensive experience in leadership roles within the early childhood field with 6 years experience. I have developed a strong passion and motivation in creating a healthy, safe and adequate environment for young children. I have a strong skill set in interpersonal communication, management and organisational skills. I am dedicated to perform with a strong work ethic to the best of my ability.
Overview
7
7
years of professional experience
Work History
Enrolment Officer
HazelGrove Early Education
01.2026 - Current
- I joined HazelGrove enrolment officer in the head office. The responsibilities highlight a combination of customer service, administration, communication, organisation, and relationship management. I was responsible for managing the enrolment process for new families, ensuring a smooth and positive experience from the initial enquiry through to successful registration.
- Responding to phone calls, emails, and online enquiries from prospective families.
- Scheduling and conducting centre tours for prospective families.
- Processing enrolment applications and ensuring all required documentation is complete.
- Maintaining accurate enrolment records and updating the childcare management system.
- Managing waitlists and offering available places based on centre availability.
- Liaising with Centre Directors and educators regarding enrolments and vacancies.
- Preparing enrolment packs, agreements, and related documentation.
- Monitoring occupancy levels and helping centres achieve enrolment targets.
- Coordinating children's start dates and communicating with families before commencement.
- Building positive relationships with families to provide excellent customer service.
- Preparing enrolment and occupancy reports for management.
- Assisting with marketing initiatives, community events, and open days to promote the childcare centres.
- Collaborating with internal teams to ensure a smooth transition for new families and children
Acting Assistant Director
Jenny's Kindergarten Mortlake
01.2024 - 01.2025
- I began my journey at Jenny's Kindergarten as an educator in the pre-kindergarten room, where I focused on creating engaging, developmentally appropriate learning experiences for young children. Recognised for my dedication and leadership skills, where I soon stepped into the role of acting Assistant Director for a period of time. This opportunity allowed me to further develop my leadership abilities while maintaining a strong connection with both the children and the team.
- Collaborate with the Director to conduct up-to-date risk assessments, revise policies, ensure compliance with procedures, and implement safety measures in accordance with NSW Government regulations.
- Assisted the Director in managing contractual relationships between families and the service to ensure compliance with NSW Government regulatory standards.
- Perform room checks to identify and report safety issues, ensuring compliance with work procedures in accordance with NSW Government regulatory requirements.
- Assist the Director to review staff applications and ensure qualifications and background checks comply with NSW Early Childhood guidelines.
- Collaborate with, liaise, and consult families regarding child enrolments to ensure each enrolment is handled professionally, meeting the individual needs and goals of each child.
- Actively engage in staff meetings and collaborative sessions, working across various rooms to achieve shared goals and visions, ensuring alignment with ongoing plans and initiatives.
- Participate in making complex decisions regarding staff and family matters, such as child protection, by reviewing and analysing available information through a risk-based approach. This method helps identify, assess, and manage risks effectively.
- Conduct process and policy reviews with the Centre Director, providing personal recommendations for policy changes, updated regulations, and emerging issues aimed at improving the approval process within centre management.
- Offer valuable advice and recommendations on recruitment applications, ensuring alignment with the centre's values and philosophy.
Room leader and Nominated Supervisor
Cubby College
Concord
01.2021 - 01.2023
- During my three years at Cubby College, I held roles as a responsible person, nominated supervisor, and room leader in the babies and toddler rooms. I also took on various administrative tasks, including conducting centre tours, managing emails, and organising enrolments. In my first year, I became responsible for overseeing the OOSH program.
- Maintained and applied up-to-date knowledge of the centre's operational policies and procedures in my practices as part of my role as Nominated Supervisor.
- Ensured that both the centre and I adhered to NSW Government National Legislation and principles, adopting best practices as a responsible person and leader.
- Built and maintained strong relationships with colleagues and the community, ensuring respect and confidentiality at all times to uphold trust and professionalism.
- Guided colleagues on appropriate practices and procedures to ensure compliance is consistently upheld.
- Identify opportunities for process improvements and offer constructive feedback to my team and management for consideration and implementation.
Educator
Concord Occasional Care
Concord
01.2020 - 01.2021
- I successfully completed my Certificate III in Early Childhood Education and Care as part of my Higher School Certificate. This opportunity allowed me to gain hands-on experience at Concord Occasional Care, where I developed a strong foundation in early childhood education. During my time there, I learned to create and implement diverse, intentional programs tailored to children's individual needs, interests, and developmental stages. I also gained insight into fostering inclusive environments, supporting children's social and emotional growth, and collaborating with families to enhance learning experiences.
Education
Higher School Certificate - undefined
Marist Sisters College
12.2020
Certificate III - Early Childhood Education and Care
Southern Cross Vocational College
12.2020
Diploma - Early Childhood education and Care
ECTARC
12.2022
Bachelor of Education - Birth to 5
Charles Sturt University
07.2026
Skills
- Team leadership
- Time management
- Adaptability
- Cross functional collaboration
- Strategic Planning
Volunteer Experience
- Autism Literacy Program for children with Autism, 2015-01-01, 2020-01-01
- Aged Care helper for Marist Service, Redleaf Aged Facility, 2016-01-01
- Mentor program 'AMICA Program', 2015-01-01
- Mentor volunteer, 2016-01-01
- Assisted with scanning, filing and copying, Premium Strata Ltd, 2015-01-01
References
- Kristy Beazley, Jenny's Kindergarten Area Manager, 0478 580 118
- Sandro Li Causi, Premium Strata Manager, 0417 668 860
Hobbies and Interests
- Member of Marist Sisters Woolwich Athletics team
- Member of Marist Sisters College Woolwich Soccer and Volleyball team
- Club soccer for 7 years at Concord Junior Soccer Club
- Enjoys teaching kids through learning and play
Timeline
Enrolment Officer
HazelGrove Early Education
01.2026 - Current
Acting Assistant Director
Jenny's Kindergarten Mortlake
01.2024 - 01.2025
Room leader and Nominated Supervisor
Cubby College
01.2021 - 01.2023
Educator
Concord Occasional Care
01.2020 - 01.2021
Higher School Certificate - undefined
Marist Sisters College
Certificate III - Early Childhood Education and Care
Southern Cross Vocational College
Diploma - Early Childhood education and Care
ECTARC
Bachelor of Education - Birth to 5
Charles Sturt University