Ishfar Hossain
Epping,NSW
Summary
Highly-motivated, innovative individual with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills as a passionate learner. Committed to providing seamless and effective customer service by working collaboratively in a team and also independently.
Overview
5
5
years of professional experience
Work History
Retail Assistant
Coles
Epping, NSW
03.2023 - Current
- Conducted inventory management and stock replenishment activities to ensure optimal availability of products.
- Performed regular cycle counts to maintain accurate inventory levels.
- Identified opportunities for improvement in processes related to stocking activities.
- Loaded, unloaded, sorted and stocked merchandise in designated areas efficiently.
- Received deliveries from suppliers and checked them against documents.
- Answered customer inquiries and provided accurate information regarding products and services.
- Developed positive relationships with customers through friendly interactions.
Sales Stylist
Levi's
Birkenhead Point, NSW
10.2022 - 10.2023
- Assisted in developing efficient storage solutions for optimal space utilization.
- Monitored quality control procedures for incoming and outgoing merchandise.
- Resolved discrepancies between actual inventories and computer-generated records.
- Advised customers on how to coordinate outfits for special occasions like weddings or job interviews.
- Followed company security procedures for handling money.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
All Round General Laborer
Sydney Friend's Burger
Gladesville , NSW
02.2023 - 08.2023
- Maintained inventory of stock and placed orders when there is a shortage of supplies.
- Checked the quality of raw materials prior to use in order to ensure freshness of products used.
- Measured ingredients required for specific food items being prepared.
- Assisted in prepping ingredients for meals by washing, peeling, and cutting vegetables.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Answered customer inquiries and provided accurate information regarding products and services.
Tutor/Administrative Assistant
Pre-Uni New College
Strathfield, NSW
03.2019 - 12.2022
- Provided comprehensive feedback on student progress, including areas for improvement and successes.
- Provided administrative support to the executive team, including scheduling meetings with parents and managing tutorial calendars.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Ensured that all materials used were age appropriate, relevant, and engaging for learners.
- Participated in professional development opportunities related to tutoring best practices.
- Handled confidential documents in an organized fashion according to established protocol.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Greeted visitors and provided general information about the company.
Education
Diploma Of Engineering (Electrical) - Engineering
University Of Technology
Sydney02-2027
High School Diploma -
Epping Boys High School
Marsfield, NSW10-2022
Skills
- Inventory Tracking
- Complaint Handling
- Order Processing
- POS System Operation
- Loss Prevention
- Upselling strategies
- Effective communication abilities
- Product Knowledge
- Retail Merchandising
- Store Organization
- Attention to Detail
- Relationship Building
- Store Policies and Procedures
- Goal-Driven
- Complex Problem-Solving
- Customer Assistance
- Conflict resolution techniques
- Cash Register Operation
- Tech-savvy
- Flexible and Adaptable out of comfort zone
- Task Prioritisation
- Staff Support
- Open to learning and growing
- Initiative Driven
- Leadership skills
- Learning techniques
- Skills Development
- Homework Assistance
- Social-emotional learning
- Creative Thinking
- Technology Integration
- Online Teaching
- Data-Driven Instruction
- Python and R coding (beginner)
Languages
English
Native/ Bilingual
Bengali
Native/ Bilingual
Volunteering and Extracurriculars
- Fundraiser - Jeans for Genes (Charity)
- Cafe Allrounder - Epping Boys High School Cafe
- Exchange Student Coordinator - Epping Boys High School
- House Captain - School Sports Team
- Student Mentor - Epping Boys High School
Referees
- To Be Provided Upon Request
Timeline
Retail Assistant
Coles
03.2023 - Current
All Round General Laborer
Sydney Friend's Burger
02.2023 - 08.2023
Sales Stylist
Levi's
10.2022 - 10.2023
Tutor/Administrative Assistant
Pre-Uni New College
03.2019 - 12.2022
Diploma Of Engineering (Electrical) - Engineering
University Of Technology
High School Diploma -
Epping Boys High School
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