Summary
Work History
Education
Skills
Languages
Timeline
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IshwarDeep Singh

Rockbank

Summary

Reliable and detail-oriented professional with a strong desire to excel in the transportation industry. Demonstrates a quick grasp of vehicle operations and safety procedures, poised to further develop navigational abilities in a driving capacity. Known for problem-solving skills and adept at coordinating with teams, possesses a deep understanding of operational processes and effective communication strategies. Focused on optimizing operations and boosting team efficiency to achieve organizational success.

Work History

Owner Driver

PBT Couriers
  • Loading, transporting, and delivering items to clients or businesses in a safe, timely manner.
  • Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.
  • Assisting with loading and unloading items from vehicles.
  • Accepting payments for delivered items.
  • Providing excellent customer service, answering questions, and handling complaints from clients.
  • Adhering to assigned routes and following time schedules.
  • Abiding by all transportation laws and maintaining a safe driving record.
  • Preparing reports and other documents relating to deliveries.
  • Operating equipment and machines, such as cars, trucks, forklifts, etc.
  • Full Time

Truck Driver

Jets Transport
  • Deliver goods while operating a truck.
  • Load and unload cargo.
  • Record amount and type of cargo being delivered.
  • Fill up on fuel, clean truck, and wash windows.
  • Report to a dispatcher any incidents encountered on the road.
  • Monitor road conditions and watch for traffic congestion.
  • Follow all applicable traffic laws.
  • Follow accident procedures if an accident occurs.
  • Keep a log of their activities.
  • Report serious mechanical problems to the appropriate personnel.
  • Keep their truck, and associated equipment, clean and in good working order.
  • Plan routes using maps or satellite tracking.
  • Get goods to client on time.
  • Take rest periods during trip.
  • Transport hazardous materials.
  • Take special precautions while driving.
  • Find and keep clients.
  • Maintain log of trips.
  • Full Time

Bus Driver

NZ Bus, Tranzurban
  • Pick up and drop off passengers at designated locations.
  • Follow a planned route according to a time schedule.
  • Help disabled passengers get on and off the bus.
  • Obey traffic laws and state and federal transit regulations.
  • Follow procedures to ensure passenger safety.
  • Keep passengers informed of possible delays.
  • Perform basic maintenance (check the bus tires, lights, and oil).
  • Keep the bus clean and presentable to the public.
  • Full Time

Operational Supervisor

Tranzurban
  • Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates.
  • Monitor employee productivity and provide constructive feedback and coaching.
  • Organize workflow and ensure that employees understand their duties or delegated tasks.
  • Receive complaints and resolve problems.
  • Maintain timekeeping and personnel records.
  • Pass on information from upper management to employees and vice versa.
  • Work closely with Driver training Team to provide required training and assistance to drivers in case of minor incidents or accidents.
  • Work closely with Tranzurban operations manager to accommodate special requests from customers for charters, rail replacements, etc.
  • Full Time

Operations Controller

Tranzurban
  • Optimized service processes, resulting in reduced lead times and increased customer satisfaction.
  • Oversaw Service runnings, control procedures, maintaining optimal Services on the roads to balance out the loads from the CBD and the Suburbs.
  • Enhanced communication between departments by establishing clear channels and protocols.
  • Increased productivity with the implementation of performance metrics and regular progress reviews.

Education

Graduate Diploma - Hospitality Management

Wellington Institute of Technology

Bachelor’s Degree - Hospitality Administration

Chandigarh College of Hotel Management

Bachelor’s Degree - Travel and tourism

Indira Gandhi National Open University

Skills

  • Customer relations
  • Small business operations
  • Attention to detail
  • Relationship building
  • Decision-making
  • Verbal and written communication
  • Teamwork and collaboration

Languages

English
Full Professional
Hindi
Native or Bilingual

Timeline

Bachelor’s Degree - Hospitality Administration

Chandigarh College of Hotel Management

Bachelor’s Degree - Travel and tourism

Indira Gandhi National Open University

Owner Driver

PBT Couriers

Truck Driver

Jets Transport

Bus Driver

NZ Bus, Tranzurban

Operational Supervisor

Tranzurban

Operations Controller

Tranzurban

Graduate Diploma - Hospitality Management

Wellington Institute of Technology

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IshwarDeep Singh