Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Ivan Kwan

Sydney,NSW

Summary

Penultimate undergraduate student at UNSW majoring in Physiology and Financial Technology. Demonstrated expertise in delivering outstanding customer service and driving sales through product knowledge and effective communication in fast-paced retail settings. Proficient in POS system operation, inventory management, and teamwork. Recognized for reliability, attention to detail, and a strong work ethic that enhances store operations and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Pharmacy Assistant

Chemist Warehouse
Sydney Central, NSW
10.2023 - 12.2024
  • Delivered exceptional customer service by addressing medication inquiries and providing tailored product recommendations.
  • Contributed to branch’s recognition as National Top Shop 2023 through operational excellence and high service standards.
  • Communicated effectively in English and Chinese, ensuring needs of diverse customers were met promptly.
  • Managed inventory control by restocking shelves, organizing pharmaceutical products, and monitoring expiration dates for optimal stock levels.

Student Representative

UNSW Sydney
Sydney, NSW
05.2023 - 08.2023
  • Communicated student perspectives to university administration, enhancing student services.
  • Attended meetings with university administrators and external organizations concerning student concerns.
  • Organized student activities such as workshops, seminars, PASS classes, and other events.

Education

Bachelor of Science/Commerce - Physiology & FinTech

University of New South Wales
Sydney, NSW
12-2026

Skills

  • Customer service
  • Team collaboration
  • Effective communication
  • Inventory management
  • Processing payments
  • Fast learner
  • Ability to multitask

Languages

English
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
Korean
Limited

References

References available upon request.

Timeline

Pharmacy Assistant

Chemist Warehouse
10.2023 - 12.2024

Student Representative

UNSW Sydney
05.2023 - 08.2023

Bachelor of Science/Commerce - Physiology & FinTech

University of New South Wales

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Ivan Kwan