Katherine Pollock
East Maitland
Summary
Personable and positive with strong communication and customer service skills, adaptable in fast-paced retail environments. Knowledge of sales principles and techniques, coupled with proficiency in handling transactions and managing inventory. Dedicated to enhancing customer satisfaction and driving sales growth.
Overview
27
27
years of professional experience
Work History
Sales Assistant
BCF
09.2024 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Inspected merchandise for quality and arranged proper display location on floor.
- Helped customers locate products and checked store system for merchandise at other sites.
- Updated pricing and signage to complete product displays and educate customers.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Canteen Supervisor
Tea Gardens Public School
02.2018 - 02.2024
- Cooked meals according to administrative policies, health code regulations and food service standards.
- Planned menus complying with established health guidelines and budget limitations.
- Managed cash handling procedures, ensuring accuracy in transactions and preventing discrepancies in financial reporting.
- Planned menus complying with established health guidelines and budget
- Maintained accurate records of cafeteria purchases, inventory levels, and equipment maintenance, supporting informed decision-making processes.
Mining Operator
Xstrata, Thiess And One Key Resources
04.2011 - 03.2017
- Dump Trucks Driven 777's, 777's water cart, 785B & C, 793B, C & F
- Evaluated operating procedures regularly, identifying areas for improvement to boost overall efficiency and productivity.
Mine Geo Technician
Xstrata & Mount Gibson Mining
09.2007 - 01.2009
- Expedited project completion timelines by providing timely delivery of geo-technical data to relevant stakeholders.
- Ensured accurate subsurface characterizations with expert interpretation of borehole logs, lab results, and geophysical surveys.
- Contributed to safer work environments by adhering to strict safety protocols during fieldwork operations.
- Operated various machines to clear for Exploration sites: Hitachi 1200, Cat 325D, Komatsu PC350
Naturopath
Self Employed
04.1998 - 06.2007
- Enhanced clinic reputation with a high level of professional conduct, ethical decision-making, and patient-centered care.
- Managed daily operations of a successful naturopathic practice, including scheduling appointments, maintaining records, and handling financial transactions.
Education
Advanced Diploma of Naturopathy -
Nature Care College
Sydney, NSWHigh School Diploma -
SCEGGS Darlinghurst
Sydney, NSWSkills
- Customer service
- Inventory tracking
- Team support and assistance
- Friendly and helpful
- Reliable and responsible
- Adaptable and flexible
- Attention to detail
- Multitasking
- Computer proficiency and Microsoft office
- Merchandising and display
Timeline
Sales Assistant
BCF
09.2024 - Current
Canteen Supervisor
Tea Gardens Public School
02.2018 - 02.2024
Mining Operator
Xstrata, Thiess And One Key Resources
04.2011 - 03.2017
Mine Geo Technician
Xstrata & Mount Gibson Mining
09.2007 - 01.2009
Naturopath
Self Employed
04.1998 - 06.2007
Advanced Diploma of Naturopathy -
Nature Care College
High School Diploma -
SCEGGS Darlinghurst
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