Jacci Leek
Kyabram,VIC
Summary
Compassionate caregiver with personal experience at Warramunda Village Inc, adept in medication management and patient safety monitoring. Proven ability to enhance client satisfaction through emotional support and effective communication. Skilled in clinical documentation and committed to maintaining high standards of care while advocating for clients' rights and preferences.
Overview
21
21
years of professional experience
Work History
Personal Care Worker
Warramunda Village Inc
Kyabram, VIC
03.2023 - Current
- Assisted clients with medication management to ensure adherence to prescribed regimens.
- Documented patient progress and care plans accurately to maintain comprehensive records.
- Monitored health status by regularly checking vital signs and reporting changes to nursing staff.
- Supported personal care routines by aiding clients with dressing and grooming activities.
- Facilitated patient mobility through safe transfer techniques and the use of mobility aids.
- Maintained hygiene standards by assisting with bathing and toileting needs.
- Responded to client needs promptly to ensure comfort and satisfaction with care services.
- Advocated for clients' rights and preferences within the care environment.
- Participated in team meetings to discuss client care strategies and progress updates.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to clients through active listening and compassionate engagement.
Housekeeping Cleaner
Echuca Luxury Houseboats
Echuca, VIC
12.2018 - 03.2019
- Adapted quickly to the unique requirements of different types of vessels, tailoring cleaning approach accordingly.
- Contributed to company reputation by consistently maintaining high-quality standards in all cleaning services performed.
- Reduced turnaround time for boat cleanings by implementing efficient task management strategies.
- Maintained a safe work environment through adherence to safety protocols and proper use of equipment.
Volunteer
Salvation Army Thrift Store
Kyabram, VIC
01.2007 - 12.2015
- Handled high volumes of cash daily, keeping meticulous records to ensure accountability and transparency.
- Enhanced customer satisfaction by efficiently processing transactions and handling cash with accuracy.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with backroom duties by unloading deliveries and stocking shelves.
- Promoted recycling initiatives, encouraging customers to opt for reusable bags.
- Maintained a clean and safe working environment by adhering to safety guidelines during all stock-taking activities.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Waitress
Red Lantern Café
Kyabram, VIC
02.2011 - 03.2012
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Volunteer
RSPCA
Echuca, VIC
01.2005 - 12.2007
- Assisted with volunteer recruitment efforts to enhance community involvement and support.
- Completed daily domestic tasks in shelters to animals in need.
- Supported animal welfare, caring for animals and facilitating adoption events.
Education
Certificate IV Aging Support -
Stirling Institute
Shepparton, VIC2018
General Education For Adults -
Kyabram Community Learning Centre
Kyabram, VIC2013
Year 9 Completed -
Kyabram Secondary College
Kyabram, VIC2010
Skills
- Client confidentiality
- Personal hygiene assistance
- Compassionate caregiving
- Assisted living experience
- Emotional support
- Clinical documentation
- Dementia care
- Privacy and confidentiality
- Housekeeping tasks
- Patient care
- End-of-life care
- Respite care
- Medical equipment operation
- Alzheimer's care
- Patient safety monitoring
- Disability care
- Personal hygiene
- Ambulation support
- Transfer assistance
- Toileting assistance
- Adaptive equipment use
- Time management
- Problem-solving
- ADL assistance
- Medication management
- Care plan adherence
Timeline
Personal Care Worker
Warramunda Village Inc
03.2023 - Current
Housekeeping Cleaner
Echuca Luxury Houseboats
12.2018 - 03.2019
Waitress
Red Lantern Café
02.2011 - 03.2012
Volunteer
Salvation Army Thrift Store
01.2007 - 12.2015
Volunteer
RSPCA
01.2005 - 12.2007
Certificate IV Aging Support -
Stirling Institute
General Education For Adults -
Kyabram Community Learning Centre
Year 9 Completed -
Kyabram Secondary College