Jacinta Brain
Deloraine,TAS
Summary
Seeking a role in animal care, pet retail, or dog services where I can broaden my skills and contribute empathy and enthusiasm to support animal welfare, and deliver exceptional care. I’m known for being reliable, patient, and attentive, with a natural ability to connect with animals and build trust.
Overview
13
13
years of professional experience
Work History
Cafe Worker
Mumma Buzz Cafe N Takeaway
Deloraine, TAS
03.2024 - 06.2025
- Provided excellent customer service by responding promptly to inquiries and resolving any complaints or issues quickly.
- Assisted in maintaining a clean working environment by sweeping floors, removing trash from bins, washing dishes.
- Received payment from customers, processed credit card transactions, and issued change or receipts.
- Cleaned tables in the dining area before and after customer seating.
- Performed opening, closing duties such as setting up, breaking down stations prior to, after shift hours.
Cafe Worker
Cafe Karma
Westbury, TAS
05.2022 - 12.2023
- Received payment from customers, processed credit card transactions, and issued change or receipts.
- Restocked shelves with merchandise throughout the day as needed.
- Cleaned tables in the dining area before and after customer seating.
- Monitored inventory levels of essential items such as coffee beans, milk containers, ensuring adequate supply at all times.
- Greeted customers upon arrival and provided assistance with menu selections.
Front of House Employee
Westbury Hotel
Westbury, TAS
09.2020 - 05.2022
- Assisted with seating arrangements to ensure comfortability for guests.
- Adhered to all health code regulations when handling food items or beverages.
- Answered phone calls, took reservations, and answered inquiries.
- Performed opening and closing duties such as counting money, organizing supplies.
- Managed large groups in a timely manner while ensuring satisfaction of all guests.
Work Placement
Yours in Paws Dog Daycare & Training
Invermay, TAS
09.2016 - 10.2016
- Maintained professional working relationships with co-workers by communicating effectively.
- Greeted customers and their pets upon arrival, ensuring all paperwork was completed accurately.
- Performed basic grooming tasks such as nail trimming, ear cleaning and teeth brushing on certain breeds of dogs.
- Maintained a clean and safe environment throughout the daycare facility by regularly sanitizing cages, bowls, toys and other areas used by the dogs.
Kennel Volunteer
RSPCA
Launceston, Tasmania
06.2016 - 08.2016
- Exercised animals regularly in outdoor play areas.
- Maintained a clean environment for all animals living in the kennel by sanitizing cages and kennels between uses.
- Groomed animals as needed.
- Cleaned kennels, cages, runs, and yards on a regular basis.
- Provided food and water to animals daily.
Front of House Employee
Deloraine Hotel
Deloraine, TAS
11.2012 - 12.2015
- Resolved customer complaints in a professional and courteous manner.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Informed customers of daily specials, menu items, and restaurant policies.
- Greeted customers and provided friendly customer service.
- Communicated orders to kitchen staff in an accurate and timely fashion.
Education
Certificate - Certificate II Animal Studies
TasTAFE
TAS01-2016
College - Uncompleted. - Year 11 And 12
Newstead College
Newstead, TAS01-2013
High School Diploma -
Tasmanian ESchool
Derwent Park, TAS01-2012
Skills
- Customer service
- Cleaning procedures
- Effective communication
- Attention to detail
- Multi-tasking
- Customer engagement
- Basic pet care
- Kennel cleaning
- Animal care
- Animal handling
- Reliability
- Teamwork
- Friendly and outgoing
- Computer skills
References
References available upon request.
Timeline
Cafe Worker
Mumma Buzz Cafe N Takeaway
03.2024 - 06.2025
Cafe Worker
Cafe Karma
05.2022 - 12.2023
Front of House Employee
Westbury Hotel
09.2020 - 05.2022
Work Placement
Yours in Paws Dog Daycare & Training
09.2016 - 10.2016
Kennel Volunteer
RSPCA
06.2016 - 08.2016
Front of House Employee
Deloraine Hotel
11.2012 - 12.2015
Certificate - Certificate II Animal Studies
TasTAFE
College - Uncompleted. - Year 11 And 12
Newstead College
High School Diploma -
Tasmanian ESchool
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