Jacinta Donnes

• Air and sea passenger processing.

• Examining containers for clearance of cargo.

• Patrolling the Australian coastline.

• Investigating illegal border activity.

• Working at a detention centre.

• Managed daily alerts.

• High level communication with other Government agencies

• Examined baggage and personal items upon entering or leaving country to verify adherence to customs requirements and identify suspected violations.
• Developed, planned and participated in tactical operations.
• Identified contraband items and seized according to customs laws.
• Maintained accurate records of apprehensions, seizures, and other relevant incidents for proper documentation and reporting purposes.

• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Updated patient information and insurance details for accurate electronic medical records.
• Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
• Enhanced office productivity by assisting in training new hires on software systems, office procedures, and best practices.
• Relayed care and medication advice to patients to relieve physicians during peak hours.
• Served as a liaison between medical professionals and patients, fostering trust and open communication channels.

• Handled hazardous materials responsibly following proper waste disposal procedures to minimize environmental impact.
• Processed patient specimens according to priority and documented results.
• Actively participated in lab safety inspections, identifying potential hazards and implementing corrective actions promptly.
• Maintained documentation on tests performed in lab.
• Tracked collected specimens by initialing, dating, and noting times of collection.
• Enhanced lab safety measures by conducting regular equipment maintenance and implementing updated protocols.
• Increased accuracy of experiment results by calibrating instruments regularly and troubleshooting equipment issues promptly.